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2001-07-12, 22:35 #1ellawrGuest
Sr-1a Installation Problem (Office 2000 Premium )
I downloaded the full SR-1a patch and executed it. The install went ok for disk 1 but bombed on disk 2. I inserted CD2 when requested but keep getting a message saying the Data2 file is invalid. Word, Excel, Access & Powerpoint show as SR-1 from their help menu but Publisher doesn't. I now can't install some of the latest security fixes as Sr-1 is not recognized by these patches. Should I uninstall/reinstall Office 2000 and try again or is there an easier way.
2001-08-24, 18:57 #2
- Join Date
- Apr 2001
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Re: Sr-1a Installation Problem (Office 2000 Premium )
I've had this same problem, and if I remember correctly, you need to uninstall and then reinstall O2K Premium. Uninstall it like you normally do, then download the Eraser for Disk 1. Link below
<A target="_blank" HREF=http://support.microsoft.com/support/kb/articles/q239/9/38.asp?FinishURL=/downloads/release.asp?ReleaseID=29253&redirect=no>Eraser Disk 1</A>
Then do the same for disk 2 <A target="_blank" HREF=http://support.microsoft.com/support/kb/articles/q247/6/74.asp?FinishURL=/downloads/release.asp?ReleaseID=29255&redirect=no>Eraser Disk 2</A>
After restarting, reinstall both disks, and then apply the SR-1a patch.
Hope that helps, if it isn't too late <img src=/S/smile.gif border=0 alt=smile width=15 height=15>