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  1. #1
    3 Star Lounger
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    page set up menu missing options DESPERATE (XPH SP2 Word 2001 SR-1 all upd

    I've spent a frustrating morning trying to find a solution to this....done a couple of documents to send out but when I try to print them only part of the page is printed as 10 x 15 photo prints instead of A4. when I go to page set up menu the screen shot is all I 've got no option for A4 or the other standard paper sizes etc. They show in my Epsom printer options though. In desperation have just tried a detect and repair and let windows re install the version of word from cd rom but it's just the same! Even documents saved from months ago show the same if I try to print them. I'm desperate to get these 2 docs off in post today can somebody please tell me what I'm doing wrong?
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  2. #2
    Plutonium Lounger
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    Re: page set up menu missing options DESPERATE (XPH SP2 Word 2001 SR-1 all

    The cause of the problem is probably not in Word. I'd try uninstalling and reinstalling the printer:
    - Quit Word.
    - Activate the Printers and Fax Devices control panel.
    - Note the name and type of your Epson printer.
    - Delete this printer. If Windows warns you that you are about to delete the default printer, confirm.
    - Click Add Printer or select File | Add Printer.
    - Follow the instructions and select your printer again.
    - Make it the default printer (if you want it)

  3. #3
    3 Star Lounger
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    Re: page set up menu missing options DESPERATE (XPH SP2 Word 2001 SR-1 all

    THANK YOU THANK YOU THANK YOU!! Success....I never realised the printer could affect the Word settings. I suppose a bit of panic set in as well as this related to around

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