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  1. #1
    Star Lounger
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    Office 2003 Pro problem (Windows Installer error) (2003)

    I ran an upgrade from Windows 2000 Pro to XP Pro the other day. Everything worked fine except Access isn't working now. I tried to repair it via Add/Remove Programs and I'm getting this error now.

    Windows Installer

    The installation source for this product is not available. Verify that the source exists and that you can access it.

    Thanks in advance!
    -Stephen

  2. #2
    Plutonium Lounger
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  3. #3
    Star Lounger
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    Re: Office 2003 Pro problem (Windows Installer error) (2003)

    It did remind me to try the LISTOOL which didn't work no matter which was I sliced it.

    I'm sort of afraid to use the Installer CleanUp Utility as that's pretty much like uninstalling my entire Office 2003 suite. I'm not having trouble with anything other than Access which won't start at all. Need I fear?

  4. #4
    Plutonium Lounger
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    Re: Office 2003 Pro problem (Windows Installer error) (2003)

    You can select which applications the Windows Installer Cleanup Utility will process.

  5. #5
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    Re: Office 2003 Pro problem (Windows Installer err

    But in this case, since I have the entire Office suite, running it will basically uninstall the entire suite. Now what if I run the uninstall of Office, can I select Access to uninstall once I get past that button click or will it proceed to remove the whole darn thing?

  6. #6
    Plutonium Lounger
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    Re: Office 2003 Pro problem (Windows Installer err

    If you start the Windows Installer Cleanup Utility, does it list individual Office applications, or only Office as a whole? You can always cancel it if you don't trust it.

  7. #7
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    Re: Office 2003 Pro problem (Windows Installer err

    Yep, Office as a whole. Earlier, I went ahead and saved myself the time and frustration and uninstalled and reinstalled it. Back to normal [img]/forums/images/smilies/smile.gif[/img] Thanks for your help!

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