Results 1 to 4 of 4
  1. #1
    5 Star Lounger
    Join Date
    Jun 2001
    Location
    USA
    Posts
    708
    Thanks
    48
    Thanked 1 Time in 1 Post

    Importing OL2003 PST files into OL2002

    I recently exported four PST files from Outlook 2003 -- calendar (2 MB), contacts (2 MB), inbox, and deleted items folder -- but when I try to import the first two (I'm waiting for a CD to arrive with the latter two) into Outlook 2002, I get the following error:

    <hr>The file [file path] is not compatible with this version of the Personal Folders information service. Contact your administrator.<hr>
    A Google search seems to indicate that OL2003 PST files are simply incompatible with OL2002.

    1. If this is accurate, what workarounds are available -- given that I do not have access to the computer from which I exported the PST files?

    2. If there are no workarounds, would you suggest I simply upgrade to OL2003 (but not Office 2003)?

    This problem is critical and urgent, so thank you enormously!

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: Importing OL2003 PST files into OL2002

    It is possible to export a .pst file from Outlook 2003 in an Outlook 97-2002 compatible format. If you don't have access to a PC with Outlook 2003, that is ruled out. Outlook 2002 cannot open an Outlook 2003 format .pst file.
    If you have the installation CD for Outlook 2003 or Office 2003, you can install Outlook 2003. This will remove Outlook 2002 - there can be only one version of Outlook on your PC. You won't be able to use Word 2002 as e-mail editor in Outlook 2003.

  3. #3
    5 Star Lounger
    Join Date
    Jun 2001
    Location
    USA
    Posts
    708
    Thanks
    48
    Thanked 1 Time in 1 Post

    Re: Importing OL2003 PST files into OL2002

    >It is possible to export a .pst file from Outlook 2003 in an Outlook 97-2002 compatible format

    How? There doesn't seem to be such an option in File | Import and Export... Thanks Hans.

  4. #4
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Importing OL2003 PST files into OL2002

    According to this Experts Exchange thread, you need to create a new pst in 2002-compatible format, then drag/copy data over to it.

    (Scroll down the page to see the answers on the EE page.)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •