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  1. #1
    2 Star Lounger
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    PDF file not opened (IE 6)

    A PC running Win2000 with IE 6 and latest updates does not show a PDF file when one requests a PDF file from a website. Only the placement icon is displayed on the otherwise blank screen. The file can be saved and then displayed though. Adobe reader 7 with latest updates is installed.
    I assume that there is a configuration parameter to change but I cannot find it.
    Ideas?
    Thank you.
    Macdonell

  2. #2
    Plutonium Lounger
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    Re: PDF file not opened (IE 6)

    If you select Edit | Preferences... in Adobe Reader and click on the Internet category, is 'Display PDF in browser' ticked?

  3. #3
    Super Moderator jscher2000's Avatar
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    Re: PDF file not opened (IE 6)

    How strict are your security settings for ActiveX controls? Occasionally an IE update might bump them up. As a quick test, if this is a site you can trust, visit the site, double-click the security icon in the lower right of the status bar, click the Trusted icon and add the site to your Trusted Sites list. Then see whether the PDF opens in the browser.

  4. #4
    2 Star Lounger
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    Re: PDF file not opened (IE 6)

    Thank you for your suggestions. Adobe had already been set to display PDF files in IE and adding the site to the Trusted list did nothing.
    After I left the site, a secretary wandered by and asked the user if they had tried the Detect and Repair feature under Help in the Adobe toolbar. The user clicked on that and Adobe Reader appeared to go through a re-confirguration process which corrected the problem.
    I was not aware ofthat feature but I'm certainly aware now.

  5. #5
    Uranium Lounger
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    Re: PDF file not opened (IE 6)

    Thanks for sharing the fix with us. <img src=/S/thumbup.gif border=0 alt=thumbup width=15 height=15>
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

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