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  1. #1
    Plutonium Lounger
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    Trend Micro Offer

    I don't know how wide-reaching this is, so I post it for the possible benefit of others. I've been a user for several years of Trend Micro's Internet Security suite, although the only thing I typically install is the AV product rather than their full suite. Today I received what appears to be a "promotional" email from them, informing me that I'm eligible for a <img src=/S/free.gif border=0 alt=free width=30 height=15> upgrade to their suite for 2007. I have no idea why or whether this offer is being made available to all users. Although I've got Avast installed on my current primary computer, Trend Micro is still installed on my "older" machine. I've downloaded the free upgrade and will install it tonight or tomorrow. Here's a quote from the email:<blockquote><hr>As a valued customer of Trend Micro

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Trend Micro Offer

    Maybe you got a better offer, but... Generally speaking, the serial number for PC-cillin Internet Security 2006 is valid to register PC-cillin Internet Security 2007 for the duration of your subscription. This might also work for a serial number obtained by renewing the 2005 version, etc.

    The firewall in the new version has totally changed, and there also are big changes for suspicious URL detection (adware, phishing), and some other things. One feature I might turn off is the one that warns about "suspicious changes to memory," which seems to be triggered by program installers (I think it triggered on the recent Flash player update).

  3. #3
    Plutonium Lounger
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    Re: Trend Micro Offer

    <hr>...register PC-cillin Internet Security 2007 for the duration of your subscription... <hr>
    Thanks, Jefferson. Now there's something I didn't think about. My Trend Micro subscription month is February. It may be that this upgrade to the 2007 version will STILL expire in February, I'll have to install it and see what it says. (I didn't get time to do it last night.)

  4. #4
    Silver Lounger Duchess843's Avatar
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    Re: Trend Micro Offer

    Hi Doc,
    I too received that offer in my email yesterday. I started the download and before the installation was complete PC-cillin insisted that I remove Avast! and NOD32 because they "were conflicting programs." I agreed to the removal of Avast! because it was free and I decided that I could re-install when the installation completed. Then it almost demanaded that I remove NOD32 too, here I drew a line in the sand. I refused and the installation ceased.

    I think PC-cillin had a nerve to try and tell me what programs I can use and which ones I can't. I will continue using PC-cillin Internet Security 2006 with the email scan turned off. At least with NOD32 I can see that it's scanning both in and outboud email, with PC-cillin I couldn't tell if it was scanning or not.

    I'm still furious with PC-cillin.
    <img src=/S/coffeetime.gif border=0 alt=coffeetime width=32 height=48>

  5. #5
    Plutonium Lounger
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    Re: Trend Micro Offer

    Well, it didn't lie to you and I won't either! By almost all, if not all, "standards" you should not have more than one antivirus program running on a computer. If you have three and they're all running at once, I'm surprised you don't have a mountain of problems with that computer. Most of us would also say the same thing about software firewalls - only one at a time.

    I have experience with only Trend Micro and Avast and they're both fine products and DO scan email.

  6. #6
    Silver Lounger Duchess843's Avatar
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    Re: Trend Micro Offer

    I presumed that the antivirus programs only ran when I told them too, and I ran them one at a time, once a week. Trend Micro had email scanning turned off from the second day I configured it's options. I never could see it scanning my mail and I wanted proof that it was.

    With NOD32 it places messages on each in and outbound mail I send or received, I like that feature.
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  7. #7
    Plutonium Lounger
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    Re: Trend Micro Offer

    <hr>...I presumed that the antivirus programs only ran when I told them too... <hr>
    Sorry, that's not correct. In the words of an old DOS user, an AV program is a TSR that runs constantly in the background. If NOD32 is the one you "trust" then you should turn off all others - they're probably banging heads as we speak. Personally, I don't care to have "adverts" placed in my emails.

  8. #8
    Plutonium Lounger Leif's Avatar
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    Re: Trend Micro Offer

    Just as an aside, I have never seen the value of the "This email has been scanned..." postscript added to outbound mail. What's the guarantee that the virus writer didn't add it?

  9. #9
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    Re: Trend Micro Offer

    Leif,
    I agree completely with you. And also, who am I to know if the person who sent the mail have updated AV definitions and programs. That is one of the least useful features in AV programs, together with programs starting to send mail as an reply to an infected mail.

    For inbound, well that's a different matter. But I still don't use it on inbound, but there will be a flag added to the mail header (if I look in "raw" mode). Then there also is the log files for the e-mail scanner.

  10. #10
    Super Moderator jscher2000's Avatar
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    Re: Trend Micro Offer

    <hr>I presumed that the antivirus programs only ran when I told them too, and I ran them one at a time, once a week. Trend Micro had email scanning turned off from the second day I configured it's options. I never could see it scanning my mail and I wanted proof that it was.<hr>
    This is very important: there are at least four different antivirus features here.
    <UL><LI>Real-time protection: the antivirus software is resident in memory and every time Windows goes to the hard drive to save or retrieve a file, the scanner checks it for malware; without this protection, your system is toast, so it should never be turned off. This usually does not work with database applications or email programs, which write to or read from the interior contents of a structured file that is constantly "open," rather than opening/creating entire files.

    <LI>Real-time email scanning: the antivirus software inserts inself into the stream of communications between your mail program and your mail server so that it can scan inbound message bodies and attachments before they slip into your mail file; also can be configured for outbound scanning. This often is an optional feature, but is highly recommended.

    <LI>Scheduled scanning: the antivirus software wakes up at a predetermined time to scan whatever drives you have instructed it to scan. Many people do not use this because it is very resource intensive (i.e., you can hardly do anything else while it's running).

    <LI>On-demand or Manual scanning: initiated by the user, often using a right-click context menu item for a particular file, or a full system scan if strange things have been happening. Many people never use this because real-time protection keeps them safe. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>[/list]Generally speaking, only one program should be providing real-time virus protection at any given time. Whether you can have one program providing real-time file system scanning and another program providing real-time email scanning depends on whether they are designed not to step on one another. (Software firewalls and real-time anti-spyware programs also can tussle, but those are topics for another post or thread.)

  11. #11
    Silver Lounger Duchess843's Avatar
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    Re: Trend Micro Offer

    So, that's what the notice printed at the bottom of my emails are. I tell you, I learn more from here than all the Windows Help sites I've seen. They do look kind a messy, don't they. I bought both antivirus programs so I will have to think long and hard about which one to ditch.

    Thanks for the info.
    Gloria
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  12. #12
    Silver Lounger Duchess843's Avatar
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    Re: Trend Micro Offer

    Nothings guaranteed in this life but death and taxes.
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  13. #13
    New Lounger
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    Re: Trend Micro Offer

    I agree with all the comments regarding using ONE A-V program, and not scanning on a regular basis, since the files on the system should already be clean anyway. Why keep scanning them over and over? And, I use the email scanning of PcCillin, but have the balloon notification agravations turned off. I know it's running in the background, and don't need it to tell me it's scanning the incoming mail or outgoing mail. Same for the firewall. I keep MS firewall turned off, and use the Trend one only. If you're on a router, you're already pretty well protected. Selecting the 'Home Network' keeps it from popping up a lot of unneeded messages, too.

  14. #14
    Gold Lounger
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    Re: Trend Micro Offer

    You MUST scan files over and over because signatures and/or heuristic techiques may have been added/deleted/modified since the previous sca,
    The added/modifified critters might detect something missed earlier.

  15. #15
    Super Moderator jscher2000's Avatar
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    Re: Trend Micro Offer

    <hr>You MUST scan files over and over because signatures and/or heuristic techiques may have been added/deleted/modified since the previous sca,
    The added/modifified critters might detect something missed earlier.<hr>
    If they are accessed by Windows or any of your applications, they will be scanned again by the real-time scanner. It's rare that I want to scan files I am not accessing. I suppose certain parts of Windows load before the AV software, so it would make sense to scan those folders now and then.

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