Results 1 to 4 of 4
  1. #1
    New Lounger
    Join Date
    Nov 2006
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Graphics Turn Black in Office XP Products (2002)

    Last Thursday, the following suddenly began happening on my laptop:

    All graphics in Excel, Word and PowerPoint (including backgrounds) are showing black on the screen.
    If I mess with it a bit, the black will disapear, but as soon as I scroll it off of the screen and back on, the black comes back.
    When I print preview the file, the graphics appear black.
    When I print the file, it prints correctly with all of the graphics showing.
    When I open the files on a different computer, the graphics are fine.
    This happens with existing graphics and new graphics that I insert.

    This is not happening in any other programs (Adobe Framemaker, Acrobat, etc.)
    My video drivers are current.
    No MS updates have been installed since October

    I've had three tech guys look at it, and no one can figure it out. Any suggestions would be much appreciated!!!

    Thanks!

    Kelly
    Attached Images Attached Images

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Graphics Turn Black in Office XP Products(2002

    Try reducing graphics hardware acceleration and see whether that helps: How to change the graphics hardware acceleration setting in Windows (MSKB 263391) @ Microsoft.

  3. #3
    New Lounger
    Join Date
    Nov 2006
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Graphics Turn Black in Office XP Products(2002

    Thanks for replying! I tried every acceleration setting. No difference at all. Can you think of anything else to try?

  4. #4
    Plutonium Lounger
    Join Date
    Nov 2001
    Posts
    10,550
    Thanks
    0
    Thanked 7 Times in 7 Posts

    Re: Graphics Turn Black in Office XP Products (2002)

    I'm sure you have already asked yourself this question, but...


    ... did you change anything, at all, however minor, last Thursday?

    Can you look in the event log to see if it shows anything happening on Thursay
    Can you search your hard drive for system files modified last Thursday.

    regards,

    StuartR

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •