Results 1 to 3 of 3
  1. #1
    3 Star Lounger
    Join Date
    Feb 2001
    Posts
    369
    Thanks
    2
    Thanked 1 Time in 1 Post

    Restored image will only work in safe mode (SP2)

    After failing to restore c: from a norton ghost image (which seems to
    be a problem with ghost rather than a problem with the image), I
    extracted the image to a new folder, which went fine, and then copied
    the contents of that folder to c:. I can now boot in safe mode, but
    not in normal mode - it automatically reboots. There was no change in
    hardware between taking the image and restoring it, other than possibly
    swapping the order of the SATA connectors.

    What information might have been lost in copying the files from the
    image, rather than restoring from the image, and is there any way to
    extract and restore this data?

    Am I barking up the wrong tree? Should I be looking at another aspect
    of the system? In safe mode the device manager does not throw up any
    question marks, and all the drive letters refer to the same data as
    previously.

    Thanks very much.

  2. #2
    Silver Lounger
    Join Date
    Apr 2001
    Location
    New York, New York, USA
    Posts
    2,328
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Restored image will only work in safe mode (SP2)

    If you can boot to safe mode but not normal mode, check all drivers which loaded in normal, but not safe mode. Start with video driver: make sure that you have it (if don't - download from the Internet the latest one), boot to safe mode and uninstall it, and then try to boot to Normal mode. If Windows boots and starts to search for video driver, point it to the driver.

  3. #3
    3 Star Lounger
    Join Date
    Feb 2001
    Posts
    369
    Thanks
    2
    Thanked 1 Time in 1 Post

    Re: Restored image will only work in safe mode (SP

    Thanks. It did seem to be the video driver, as "Enable VGA mode" worked, which I believe is a fully functional mode apart from the video driver. Uninstalling and reinstalling the video driver didn't work - still had the auto reboot unless in safe or VGA mode. The bizarre thing is that I've now managed to restore the image, from which I'd extracted all the files and copied them over under a temporary windows installation, and everything's working fine.

    I still don't understand why the video driver should not copy across OK, but restore from the image OK.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •