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  1. #1
    5 Star Lounger
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    Outlook backup disappeared (2003 SR2)

    Edited by HansV to provide link to MSKB article

    Once upon a time the Outlook pst backup tool was installed. It has disappeared from the File menu. I read the <!mskb=886589>Microsoft Knowledge Base Article 886589<!/mskb>, and followed the instructions, to no avail. It is not in the Disabled Items list under Help/About, nor is it listed in the Tools/Options/Other/Advanced/COM Add-Ins. I found the pfbackup.exe in my Downloads folder and try to reinstall it. I got an error msg that it is already installed! Did I want to uninstall the old one? Sure, says I, which sent me into a loop that told me to go to Add/Remove programs and uninstall it. Hah! It's not listed there. Where do I go from here?
    HH

  2. #2
    Plutonium Lounger
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    Re: Outlook backup disappeared (2003 SR2)

    See You cannot install the Personal Folders Backup add-in for Outlook 2000 or for Outlook 2002 - I assume it applies to Outlook 2003 too. You have already tried Method 1 from this MSKB article, so try Method 2.

  3. #3
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    Re: Outlook backup disappeared (2003 SR2)

    Method 2 worked. Thanks, Hans

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