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  1. #1
    Lounger
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    New document starts in header (2003)

    Here's a problem sent to me that I can't replicate. When this guy starts Word 2003 or a new blank document, it comes up in Print Layout view with the cursor in the header.
    I've tried editing normal.dot and saving it with the cursor in the header, but although it then starts in Print Layout, the cursor is in the normal top of page position. What has this guy done to achieve this?

  2. #2
    Plutonium Lounger
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    Re: New document starts in header (2003)

    My guess would be that there is code in Normal.dot, either a macro named AutoNew in a standard module, or an event procedure Document_New in the ThisDocument module. It's also possible that he has loaded an add-in with an AutoNew macro.

  3. #3
    5 Star Lounger kmurdock's Avatar
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    Re: New document starts in header (2003)

    This is kinda from left field, but is it possible this person has hidden the white space?

    If you hover the cursor over the page break in print layout, it changes shape. If you click, it hides the margin at the top and bottom and your cursor looks like it's at the top of the page.

    Just a thought...

    Kim
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  4. #4
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    Re: New document starts in header (2003)

    Good point - I've asked but haven't had a reply yet

  5. #5
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    Re: New document starts in header (2003)

    Don't think so - he says he has to "switch to Header And Footer view" to get out of it. I know that should be switch OUT of H&F view, but as the menu command is a toggle I see what he means

  6. #6
    5 Star Lounger kmurdock's Avatar
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    Re: New document starts in header (2003)

    Is the Header/Footer toolbar visible when he first creates a document? (This would indicate that he is, indeed in a header.)
    And... can he rename normal.dot to let Word create a new normal and see if that fixes it?

    Sometimes it's not as important to know why something happens as to fix it. Unless, of course, it happens again. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

  7. #7
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    Re: New document starts in header (2003)

    Well, well, it turns out you were right. The guy was convinced he was in the header, and of course he wasn't - the empty header was just treated as white space.
    That "feature" certainly fools a lot of people!

  8. #8
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    Re: New document starts in header (2003)

    I just ran into this problem, and finding your post has saved me from insanity. I do not know how that option got toggled, but apparently it did, and that was the cause of the symptom I spent the day trying to troubleshoot. Thought I was losing my mind!

    Thank you.

  9. #9
    5 Star Lounger kmurdock's Avatar
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    Re: New document starts in header (2003)

    It's really easy to accidentally click this feature without even realizing it. I'm glad my post helped!

    Kim

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