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  1. #1
    Platinum Lounger
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    Diagnostics for a NIC

    I don't (yet) know the make/type of an ethernet Network Interface 'Card' (in fact probably integrated on the motherboard) which appears to be causing problems with packet loss when PINGing the directly-attached cable modem, but would there be such a thing as generic diagnostics for it? Or would it depend heavily on the chip it contains? The patch cable has been changed, without improvement.

    Thanks

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  2. #2
    Silver Lounger
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    Re: Diagnostics for a NIC

    There is no such thing as "generic Diagnostics", unfortunately. But it is relatively easy <img src=/S/smile.gif border=0 alt=smile width=15 height=15> to find an appropriate driver for your integrated NIC.

    Open Device Manager (click Start | Run, type DEVMGMT.MSC and hit Einter) and expand (click + sign to the left of) Network adapters. If your NIC is listed as "Unknown device" with yellow question mark, click on it. Then right-click your network adapter and from pop-up menu select Properties. On the next window click Details tab and under "Device interface ID" you will see the string like this:

    PCIVEN_1113&DEV_1211&SUBSYS_9207103C&REV_104&24AB0 D93&0&58F0

    The important parts are VEN_1113 (Vendor ID is 1113, that means HP) and DEV_1211 (Device ID is 1211, that means EN1207D-TX Fast Ethernet Adapter). Use your favorite search engine (for instance, Google) to search Internet for Vendor and Device IDs. With some luck, you can figure out vendor and device names, and then find the latest driver.


    ----------Latest addition-----------------------------------------

    Sorry, I did not read your question attentively. If you have problem with installed NIC and you have the latest available driver for it installed, try to troubleshoot it: click Troubleshoot button in device Properties window and follow the wizard.

  3. #3
    Plutonium Lounger
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    Re: Diagnostics for a NIC

    Might it also be worth a little visit to our free friend Belarc to see if he identifies enough of the NIC for you to go hunting? My Dell is built in and here's what Belarc says.
    Attached Images Attached Images

  4. #4
    Plutonium Lounger
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    Re: Diagnostics for a NIC

    NIC Diagnostics tests are typically device specific. If you can find the model number of your NIC then a quick search on google should be enough to find the right diagnostics.

    To completely eliminate the possibility of this being a windows software problem you could boot a KNOPPIX CD and try ping from there.

    StuartR

  5. #5
    Platinum Lounger
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    Re: Diagnostics for a NIC

    Yes, next time I visit my friend, taking a (third!) patch cable, I will of course run Belarc!

    Sadly the PC was bought from the 'well-known' British store PC World by her late husband, and I suspect I will need to accompany her in order to get it fixed (new motherboard?) under warranty. The cable modem was swapped out but no improvement resulted.

    Alternatively it's ~
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

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