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  1. #1
    Bronze Lounger
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    Windows stop error (XP(H)SP2)

    From time to time, I find my computer has rebooted itself after it has "recovered from a serious error." It seems the system has no idea what caused the error, although it has something to do with a device driver. I always select Yes to report the problem to Microsoft, but then all I get is a Windows error reporting screen in IE7 telling me "...a device driver installed on your computer caused the Windows operating system to stop unexpectedly." This error has occurred three or four times over the past four months, and it always happens at night while I'm asleep. Under Symptoms, I read: "A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)."

    What can I do to try to trace the source of this problem?

  2. #2
    Platinum Lounger
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    Re: Windows stop error (XP(H)SP2)

    You need to go a little further because the STOP 0x1E is a bit of a catch-all for driver and some hardware errors. See what module it is in, and what is the first field in brackets after the STOP code. Then perhaps hunt around the results of a Google for windows stop 1e

    Here's a useful discussion of STOP codes.

    Do you find anything relevant in the System Event Log? (One way in is to do Start -> Run -> type eventvwr.msc -> Press Enter)

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  3. #3
    Uranium Lounger
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    Re: Windows stop error (XP(H)SP2)

    Take a look at the MSKB articles here and here. Or you could sort through this Google search.
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