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  1. #1
    Uranium Lounger
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    Dialog Box Flashes

    On a number of occasions lately, starting around midnight, my system flashes the dialog box shown below on the screen for about half a second (not long enough to see, but long enough to screw up what you are doing at the time). This goes on for hours before it stops. I had to sit here for a long time pressing the Print Screen button before I caught the screen shot below. Does anyone have any suggestion on how to find out what is causing this and how to stop it? The dialog box does not give any usefull information. It usually flashes twice about 20 seconds apart, then goes away for a minute or two and does it again. It is extremely annoying when you are trying to get something done. When it flashes, key strokes are missed, or drop down lists close, etc. Rebooting does not stop it. I just have to leave the computer sitting until it stops.
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    Legare Coleman

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  3. #2
    Plutonium Lounger
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    Re: Dialog Box Flashes

    Can you see in Task Manager what it is? If you have Task Manager open at the Processes tab, sorted descending on CPU use before the installer starts, it should be easier to find out than if you try to start Task Manager after the installer has started.

    You might try Microsoft's Windows Installer CleanUp Utility but it's rather technical.

  4. #3
    Plutonium Lounger Leif's Avatar
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    Re: Dialog Box Flashes

    In IE > Tools > Internet Options > Advanced...
    Check to see if you have "Automatically check for updates..." selected. I have an idea this is timed around midnight, and it may be trying to upgrade you to IE7.

  5. #4
    Uranium Lounger
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    Re: Dialog Box Flashes

    Thanks, I did try to look at the Task Manager, but as much as I have used it I never realized it could be sorted into different orders. The next time it happens, I will sort the list on CPU and look again. What I did notice when I was looking at the list was two things:

    1- Every time the dialog box poped on the screen, a task named agent.exe (which claims to be from InstallShield) popped onto the list and used 15% to 20% of the CPU. That might make sense, but it still does not tell me what it is trying to do or how to stop it.

    2- I keep Outlook active all the time, and any it seems to use all of the CPU that is not being used by anything else. Is that normal? Does it become the system idle task if it is active?
    Legare Coleman

  6. #5
    Uranium Lounger
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    Re: Dialog Box Flashes

    Thanks for the comment. I checked, and that option is not checked.
    Legare Coleman

  7. #6
    Plutonium Lounger
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    Re: Dialog Box Flashes

    There are several applications called Agent.exe - see agent.exe - Process Information. Does any of those mentioned there ring a bell?

    Here is something about Outlook 2000 using 100% of the CPU: Description of the Outlook 2000 update: December 18, 2002.

  8. #7
    Uranium Lounger
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    Re: Dialog Box Flashes

    Roxio EZ Media Creator 8 also seems to have an agent.exe file in it's package.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  9. #8
    Plutonium Lounger
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    Re: Dialog Box Flashes

    Thanks - there might be others too, apparently it is a common name.

  10. #9
    Uranium Lounger
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    Re: Dialog Box Flashes

    Well, this is a Dell computer with Dell installed Win2K and Office 2K, so that is a possibility. I used to use the Forte Newsgroup reader a long time ago, but I don't remember if it was ever installed on this computer (I don't think so). I have never installed Acronis Disk Management on purpose. I do have Roxio Easy CD Creator 5 (not 8), so I guess that is a possibility. agent.exe is in the directory:

    C:Program FilesCommon FilesInstallShieldUpdateServices

    And if I right click on the file and select properties, the Company Name listed for the file is InstallShield Software Corporation, so that doesn't say much. That directory also contains a file named issch.exe which has a icon of a clock, so that sounds like a scheduler which could be scheduling agent.exe to run. I just checked Task Manager, and issch.exe is one of the running tasks.
    Legare Coleman

  11. #10
    Plutonium Lounger
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    Re: Dialog Box Flashes

    See InstallShield Consumer Central - Update Manager about the InstallShield update scheduler. (InstallShield is an application used by many companies to install their software). There's a link to a utilty that lets you control whether InstallShield automatically looks for updates, and if so, how often.

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