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  1. #1
    Lounger
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    I Cannot Find My E-mail (Office/Outlook 2003 )

    I had to swap out a hard drive so I went through the normal procedure of cycling the hard drive letters until things were located properly. Well, almost properly. All programs work correctly except for when I open Outlook 2003 and it downloads my incoming e-mail, I can't find it. I ran the normal tests and everything seems O.K. I sent myself an e-mail and it went out, and came back except it didn't show up in my inbox, or any other folder for that matter.

    Obviously the Outlook e-mail file has been mislocated or is being misdirected. Installation of the Office programs used default methods except for the hard drive. I put the program on an external drive to conserve space on my smaller C:/ drive. The problem is that I don't know what or where that file is nor would I know how to correct it. Any ideas?

  2. #2
    Plutonium Lounger
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    Re: I Cannot Find My E-mail (Office/Outlook 2003 )

    - Select Tools | E-mail Accounts...
    - Select 'View or change existing e-mail accounts'.
    - Click Next >.
    - You can select the Outlook data file used to deliver your mail here, or creata a new one.

    Edited to remove incorrect step

  3. #3
    Plutonium Lounger
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    Re: I Cannot Find My E-mail (Office/Outlook 2003 )

    I'm sorry, I should have removed the instruction to click Change.
    After clicking Next, the dropdown list at the bottom shows where mail is (or should be) delivered currently.

  4. #4
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    Re: I Cannot Find My E-mail (Office/Outlook 2003 )

    Thank you for your quick response. I'm not sure if I understand correctly. When I get to that point, the only changes I see are User Information, Login Information, Server Information and two buttons, one for testing the account settings (which shows no errors) and the other called More Settings which brings me to the setups for connection. If, however, I click on the New Outlook Data File button instead of clicking on Change, it should allow me to deliver my incoming e-mail to a specific location. The problem is that I cannot figure out how to get Outlook to look at that location. E-mail is correctly coming in, but it is not being delivered to any of my Personal Folders.

  5. #5
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    Re: I Cannot Find My E-mail (Office/Outlook 2003 )

    Yes, I have done that, but the problem seems to be that either the incoming e-mail is going to the wrong place or that Outlook is not looking at the correct place. My e-mail is coming in correctly, it is just not going to my "Personal Folders" as it should. Everything else checks out fine.

  6. #6
    Plutonium Lounger
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    Re: I Cannot Find My E-mail (Office/Outlook 2003 )

    You might try creating a new profile in the Mail control panel. Profiles sometimes become corrupt.

  7. #7
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    Re: I Cannot Find My E-mail (Office/Outlook 2003 )

    Thank you for your help. I was able to solve the problem by reinserting my Office disk and running a repair files function. After that was done and a reboot, all my e-mails popped up just like they are suppose to. So obviously there was at least one corrupted file associated with Outlook. Again thank you.

    IrishLefty

  8. #8
    Plutonium Lounger
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    Re: I Cannot Find My E-mail (Office/Outlook 2003 )

    Phew! I'm glad you were able to solve the problem. <img src=/S/thumbup.gif border=0 alt=thumbup width=15 height=15>

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