I have recently signed with a new ISP but have been unable to access the net. When attempting to log on I receive the following messages,"Internet Exp was unable to link to the web page you requested. The page is unavailable. You may need to adjust your browser settings. Please check Content Advisor settings."
The Content Advisor shows "Disabled" and when the settings tab is clicked it shows "Supervisor Password required before you can continue" I have never set up the password and have never been given the opportunity. I have been using Netscape for 5 years with no problems with no password. I suspect the problem lies in the setup disk supplied by my new ISP but they deny they are responsible. I have approached Microsoft who told me they can fix the problem for about $50US. Where do I go from here? By the way, I am using my son's computer at to send this message.