Results 1 to 5 of 5
  1. #1
    2 Star Lounger
    Join Date
    Nov 2003
    Location
    Vancouver, Washington, USA
    Posts
    103
    Thanks
    0
    Thanked 0 Times in 0 Posts

    MailBoxLabels.lnk Error Message (2003-SP2)

    Hello all,

    Anyone ever encounter the following error after upgrading from Office 2000 to Office 2003?

    <hr>Problem with Shortcut
    The drive or network connection that the shortcut 'Shortcut to MailBoxLabels.lnk' refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available, and then try again.<hr>

    We get this error on Outlook 2003 and Word 2003 launch, and we get it two times upon launch of either application. Once the error box is retired the, applications run correctly.

    Any thoughts?

    Thanks so much,
    Rich

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: MailBoxLabels.lnk Error Message (2003-SP2)

    A shortcut to a shortcut, eh? It sounds like a problem with a Word add-in (I assume that you use Word as e-mail editor, hence the error message in Outlook too).
    Take a look at Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word,197827>Systematic Approach to Behavioral Problems in Word<!/post>.

  3. #3
    2 Star Lounger
    Join Date
    Nov 2003
    Location
    Vancouver, Washington, USA
    Posts
    103
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: MailBoxLabels.lnk Error Message (2003-SP2)

    Hi Hans,

    Thanks so much, we'll give that a try and get back at you!

    G'Day,
    Rich

  4. #4
    2 Star Lounger
    Join Date
    Nov 2003
    Location
    Vancouver, Washington, USA
    Posts
    103
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: MailBoxLabels.lnk Error Message (2003-SP2)

    Hans,

    We tried the suggestions in Phil's post, and sadly, we have no joy in mudville! <img src=/S/brickwall.gif border=0 alt=brickwall width=25 height=15>

    Any other ideas! this is the first time we've encountered this error!

    G'Day,
    Rich

  5. #5
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: MailBoxLabels.lnk Error Message (2003-SP2)

    Does the problem occur even if you start Word with the /a switch?

    I don't have the slightest idea what MailBoxLabels refers to, a Google search doesn't return anything. You might do a search on your hard disk for files with MailBoxLabels in the name.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •