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  1. #1
    2 Star Lounger
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    outlook folder problem (2000)

    hI LOUNGE

    Myself and a few other users have been having outlook crash everytime we try and access a public folder.

    The error message is Error signiture APP Name Outlook.exe App 9.002416 Mod Name outllib.dll Mod ver 9.003821

    Any one know what this means and any ideas how to fix the problem?

    I have tried to detect and repair my office already and that has not fix the issue

  2. #2
    Plutonium Lounger
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    Re: outlook folder problem (2000)

    I found the following suggestion for a similar problem in Outlook 2002. I don't know if it'll work for Outlook 2000, but it won't hurt to try:

    Close Outlook.
    Select Start | Run...
    Type regsvr32 /i shdocvw.dll then press Enter.

  3. #3
    2 Star Lounger
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    Re: outlook folder problem (2000)

    no this did not work

    thanks though for the reply

  4. #4
    2 Star Lounger
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    Re: outlook folder problem (2000)

    here is the mg popping up
    Attached Images Attached Images

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