Results 1 to 2 of 2
  1. #1
    New Lounger
    Join Date
    Feb 2003
    Location
    China, Maine, USA
    Posts
    24
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Accidentally restoring default settings (Word XP)

    A woman I know suddenly one day lost the macro she had been using for over a year, and at the same time, her font, which she had set to default to Bookman, went back to Times New Roman. It seems to me that she must have accidentally restored the factory settings for Word. Might she have inadvertantly hit some keyboard shortcut? Does anyone know what the keyboard shortcut is for restoring default settings? Can anyone think of any other reason she would have this problem?

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: Accidentally restoring default settings (Word XP)

    It looks like there is a problem with her Normal.dot - this is the file in which Word stores a lot of user customizations. This file can be found in the user templates folder as specified in the File Locations tab of Tools | Options... Its default location is C:Program Files<username>Application DataMicrosoftTemplates. Since Application Data is a hidden folder, you can only see the Templates folder if you display hidden files and folders in Windows Explorer. You might search for occurrences of Normal.dot on her hard disk.
    If she has backups of her hard disk, you could try renaming the current Normal.dot (if there is one) and restoring an earlier version.

    BTW, there are keyboard shortcuts to remove character formatting (Ctrl+spacebar) and to remove paragraph formatting (Ctrl+Q), but as far as I know there is no keyboard shortcut to reset Word to factory defaults.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •