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  1. #1
    ellawr
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    Windows Installer Message (Office 2000 Premium)

    Whenever I click on an attached Word document in an email message (Eudora Pro 4.2) Word 2000 loads eventually but not until after I get a slow message box that says Windows Installer is configuring Office 2000 Premium. Any suggestions on how I can eliminate this behaviour?

    Thanks
    Ray

  2. #2
    Gold Lounger
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    Re: Windows Installer Message (Office 2000 Premium)

    Not sure if there is a connection, but I have both Word 97 and Word 2000 on the same PC, and if I use Word 97, the next time I use Word 2000, I get same problem you are experiencing.

    Does it happen only with Eudora ?. It seems that something is interfering with your word settings.

    Andrew C

  3. #3
    ellawr
    Guest

    Re: Windows Installer Message (Office 2000 Premium)

    Thanks Andrew

    I also have Word 97 & 2000 installed so this may be the problem. My wife still uses 97 exclusively so I guess she is the cause of the problem.

    Thanks
    Ray

  4. #4
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    Re: Windows Installer Message (Office 2000 Premium)

    Just as an FYI-the problem is with having 97 and 2000 installed on the same machine. It seems that Office 2000 doesn't know/remember where it should keep it's settings as long as 97 is installed, but the problem should go away as soon as 97 is uninstalled.

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