Results 1 to 11 of 11
  1. #1
    3 Star Lounger
    Join Date
    Dec 2000
    Location
    Belle Harbor, New York, USA
    Posts
    256
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Computer retains previous dvd in memory (XP)

    Today I replaced a Samsung DVD drive with a Sony DVD burner. I have a Dell XPS computer. I had no problems with the installation. The drive was recognized immediately. All types of discs work fine; the drive burns perfectly.
    The problem is that the computer retains the previous disc's information in memory. If I remove a video dvd from the drive and put in a data dvd, the computer believes that the video dvd is still there, It retains the name of the video dvd. The same is true if I replace a data dvd with a video dvd. If I reboot the computer, everything is fine. However, I should not have to go through this step.
    I called Sony. They did not know what to say.
    Are there any suggestions?
    Thank you very much.
    Alan Silberlight

  2. #2
    3 Star Lounger
    Join Date
    Dec 2000
    Location
    Belle Harbor, New York, USA
    Posts
    256
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Computer retains previous dvd in memory (XP)

    Further information: The Sony technician referred me to Dell. The Dell technician came to the following conclusions:
    1. This did not affect the other cd drive in the machine. Therefore, it was not an across-the-board Windows issue.
    2. There was no spyware on the machine.
    3. Most importantly, when we rebooted to Safe Mode, the dvd drive worked properly. Therefore, there might be some software loading up that is causing this problem. I would then have to uncheck items
    in Startup in msconfig.
    Any suggestions?
    Thank you.
    Alan Silberlight

  3. #3
    Uranium Lounger
    Join Date
    Mar 2001
    Location
    New Jersey
    Posts
    6,684
    Thanks
    1
    Thanked 11 Times in 11 Posts

    Re: Computer retains previous dvd in memory (XP)

    Was any software installed with the Sony drive ??? If so, what ??
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  4. #4
    3 Star Lounger
    Join Date
    Dec 2000
    Location
    Belle Harbor, New York, USA
    Posts
    256
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Computer retains previous dvd in memory (XP)

    Thank you for responding.
    There was no software installed with the Sony drive. I did not install anything because there was already software in the computer that would work with a dual layer dvd burner (external).
    Alan Silberlight

  5. #5
    Plutonium Lounger
    Join Date
    Mar 2002
    Posts
    84,353
    Thanks
    0
    Thanked 29 Times in 29 Posts

    Re: Computer retains previous dvd in memory (XP)

    Select Start | Run...
    Type msconfig and press Enter.
    Activate the Startup tab.
    Write down the names of all item listed in the first column, or make screenshots.
    Post the result. Hopefully someone will recognize a potential culprit.

  6. #6
    3 Star Lounger
    Join Date
    Dec 2000
    Location
    Belle Harbor, New York, USA
    Posts
    256
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Computer retains previous dvd in memory (XP)

    Thank you. Here it is.

    Alan Silberlight

    HUGE screenshot reduced in size by HansV
    Attached Images Attached Images

  7. #7
    Uranium Lounger
    Join Date
    Mar 2001
    Location
    New Jersey
    Posts
    6,684
    Thanks
    1
    Thanked 11 Times in 11 Posts

    Re: Computer retains previous dvd in memory (XP)

    I was thinking that there might be a specific driver in their software bundle that might be needed. I'd suggest that before you go further with my thought that we wait and see if anyone recognizes anything in your msconfig screenshot that indicates a problem. No sense adding to the mystery at this point.

    BTW - Is this an external DVD burner ??
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  8. #8
    3 Star Lounger
    Join Date
    Dec 2000
    Location
    Belle Harbor, New York, USA
    Posts
    256
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Computer retains previous dvd in memory (XP)

    Thank you, again. Sony's directions were that no driver was needed, just connect the drive. The drive was recognized immediately when the com[uter was turned on. It is an internal drive. I do have an external drive that does not exhibit this problem. Let's see what happens if anyone recognizes any potential cause.

    Alan

  9. #9
    Uranium Lounger viking33's Avatar
    Join Date
    Jun 2002
    Location
    Cape Cod, Massachusetts, USA
    Posts
    6,308
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Computer retains previous dvd in memory (XP)

    This sounds somewhat like a long standing quirk of WINDOWS EXPLORER. Changing disks does not automatically refresh the listing of a CD-ROM or DVD. It might still show the name and contents of the prior disk. Sometimes clicking on refresh will force a new look at the drive and show the proper contents.

    How are you determining that the old drive information is held in memory?
    BOB
    http://lounge.windowssecrets.com/S/flags/USA.gif http://lounge.windowssecrets.com/S/f...sachusetts.gif


    Long ago, there was a time when men cursed and beat on the ground with sticks. It was called witchcraft.
    Today it is called golf!

  10. #10
    3 Star Lounger
    Join Date
    Dec 2000
    Location
    Belle Harbor, New York, USA
    Posts
    256
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Computer retains previous dvd in memory (XP)

    Thank you for responding. I have tried refresh many times but without success. The name of the previous cd shows even though the new one is put in. If there is a jpeg file, the thumbnail shows on the screen, but it impossible to open the file because the disc is not there. I seem to recall having the same problem with another computer years back.
    Alan

  11. #11
    2 Star Lounger
    Join Date
    May 2002
    Location
    Nr. Edinburgh, Fife, Scotland
    Posts
    166
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Computer retains previous dvd in memory (XP)

    Hello Alan

    Try this
    Locate and click the following registry key: HKEY_CURRENT_USERSoftwareMicrosoftProtected Storage System Provider
    On the Edit menu, click Permissions .

    Click the registry key for the user that is currently logged on and ensure that Read and Full Control are both set to Allow .

    Click the Advanced button, ensure that the user that is currently logged on is selected, that Full Control is listed in the Permissions column, and that This Key and Subkeys is listed in the Apply to column.

    Click to select the Replace permission entries on all child objects with entries shown here that apply to child objects check box.

    Click Apply , and then click Yes when you receive a prompt to continue.

    Click OK , and then click OK again

    There are a lot of unnecessary entries in msconfig. Make booting up faster by doing the following
    Msconfig/Startup Tab
    Keep the page open then go to link below. It will tell you what all the entries are and whether you can disable them or not. It will also identify any malware. Disable everything which is not needed to run at start up

    http://www.sysinfo.org/startuplist.php

    Read the Key at top of page. Use the Search box to check all your entries

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •