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  1. #1
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    Windows Update problems

    Having removed WSUS from our Windows Server 2003 as being (considerably) more trouble than it was worth for my 20 PCs, I am getting problems with Windows Updates, where it will not obtain updates automatically, but only 'manually' using IE's Windows/Microsoft Update selection.

    I have set Automatic Updates to "Turn Off Automatic Updates"
    and then set it to "Download updates but let me choose when to install them" (which is what I have been trying to get to work for some time!
    The following portion of the WindowsUpdate.log relates to this (second) alteration (with the date and time removed for space saving - there is a 1 second difference between first and last message).<pre>1536 7d8 AU ########### AU: Setting new AU options ###########
    1536 7d8 AU # Policy changed, AU restart required = Yes
    1536 7d8 AU # WSUS server: (null)
    1536 7d8 AU # Detection frequency: 22
    1536 7d8 AU # Approval type: Pre-install notify (User preference)
    1536 7d8 AU # Auto-install minor updates: No (User preference)
    1536 7d8 AU AU Restart required....
    1536 ce8 AU ########### AU: Initializing Automatic Updates ###########
    1536 ce8 AU AU setting next detection timeout to 2007-02-28 14:14:55
    1536 ce8 AU # WSUS server: http://FILESERVER01
    1536 ce8 AU # Detection frequency: 22
    1536 ce8 AU # Approval type: Pre-install notify (User preference)
    1536 ce8 AU # Auto-install minor updates: No (User preference)
    1536 ce8 AU #############
    1536 ce8 AU ## START ## AU: Search for updates
    1536 ce8 AU #########
    1536 ce8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {9E50A411-5030-454A-84A9-995474DE60B0}]
    1536 11a8 Agent *************
    1536 11a8 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    1536 11a8 Agent *********
    1536 11a8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
    1536 11a8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
    1536 11a8 Misc WARNING: DownloadFileInternal failed for http://FILESERVER01/selfupdate/wuident.cab: error 0x80190194
    1536 11a8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
    1536 11a8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
    1536 11a8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
    1536 11a8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
    1536 11a8 Setup FATAL: IsUpdateRequired failed with error 0x80244019
    1536 11a8 Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x80244019
    1536 11a8 Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x80244019
    1536 11a8 Agent * WARNING: Skipping scan, self-update check returned 0x80244019
    1536 11a8 Agent * WARNING: Exit code = 0x80244019
    1536 11a8 Agent *********
    1536 11a8 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    1536 11a8 Agent *************
    1536 11a8 Agent WARNING: WU client failed Searching for update with error 0x80244019
    1536 11a8 AU >>## RESUMED ## AU: Search for updates [CallId = {9E50A411-5030-454A-84A9-995474DE60B0}]
    1536 11a8 AU # WARNING: Search callback failed, result = 0x80244019
    1536 11a8 AU #########
    1536 11a8 AU ## END ## AU: Search for updates [CallId = {9E50A411-5030-454A-84A9-995474DE60B0}]
    1536 11a8 AU #############
    1536 11a8 AU AU setting next detection timeout to 2007-02-28 19:14:56
    </pre>

    Every 15-30 minutes prior to this (and presumably subsequently, were I to give this enough time!), there is a short burst of messages:<pre>1536 1abc PT Initializing simple targeting cookie, clientId=a5c8cff3-fa7b-4c6a-9d49-085b546f0b53, target group= , DNS name=<whatever>
    1536 1abc PT Server URL = http://FILESERVER01/SimpleAuthWebSer...impleAuth.asmx
    1536 1abc PT WARNING: GetAuthorizationCookie failure, error=0x80244019, soap client error=10, soap error code=0, HTTP status code=404
    1536 1abc Report WARNING: Reporter failed to upload events with hr = 80244019.
    </pre>

    I suspect this is a long shot, but does anyone have any clues what to do? I've hunted via Google, and not really got anywhere, except that the 404 error indicates a missing web page 'somewhere', probably in IIS...

    Thanks!

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

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  3. #2
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    Re: Windows Update problems

    If I'm reading this correctly it appears that the Windows Server 2003 machine is still looking for the WSUS site. Have you run gpedit.msc and looked in Computer Configuration | Administrative Templates | Windows Components | Windows Update to make sure the Intranet location is not configured now?

    Joe

  4. #3
    Platinum Lounger
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    Re: Windows Update problems

    No, largely because I didn't know I had to! I shall look tomorrow...

    Thanks in advance!

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  5. #4
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    Re: Windows Update problems

    Joe

    Yes, as you surmised, that option was set, and I have now unset it. I will monitor the WindowsUpdate.log file to see if anything else untoward occurs.

    Thanks again!

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  6. #5
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    Re: Windows Update problems

    John,

    Here's hoping it was just that easy. <img src=/S/grin.gif border=0 alt=grin width=15 height=15> Glad to be of assistance.

    Joe

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