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  1. #1
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    Phone Call Journal Entries Not Found After Search (Outlook 2007)

    I created some new journal entries (type - phone call) for a couple of contacts.To try and retrieve the entries I do the following:
    1. Open the contact by double clicking.
    2. Click on Activity in the Show portion of the ribbon (Show: All activities is selected).

    E-mails display, but none of the Type Phone Call journal entries.

    The journal entries have been recorded because I see them after doing a File Export Journal. Is there any way to see the entries from within Outlook? It would be nice to be able to take notes during a phone call and retrieve the information afterwards.
    TIA
    Mark

  2. #2
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    Re: Phone Call Journal Entries Not Found After Search (Outlook 2007)

    Is this To log a phone call to an Outlook contact the way you are doing it?

    Joe
    Joe

  3. #3
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    Re: Phone Call Journal Entries Not Found After Sea

    Joe,
    THANK YOU! That was the problem. I wasn't doing it as the post on Slipstick suggested. Instead, I was opening the contact and starting the call from within the open contact, which seemed a reasonable approach to me.
    Not exactly an intuitive solution, but it is drag 'n' drop!! <vbg>
    It's nice to be able to retrieve the information.
    Mark

  4. #4
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    Re: Phone Call Journal Entries Not Found After Sea

    Wow!!! Sometimes a shot in the dark comes through. <img src=/S/grin.gif border=0 alt=grin width=15 height=15> Glad you can do waht you need. <img src=/S/yep.gif border=0 alt=yep width=15 height=15>

    Joe
    Joe

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