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  1. #1
    New Lounger
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    Getting e-mail on Windows Mail (IE 7)

    I can't figure out how to export my Verizon (DSL) e-mail account to Windows Mail in Vista. Everything ends up in my "deleted items " folder! Help! Insanity around the corner. Verizon says can't help. Able to access Verizon mail, but not from Windows Mail Icon. I have changed and re-changed, and reset to defaults, you name it. Somebody slap me!

  2. #2
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    Re: Getting e-mail on Windows Mail (IE 7)

    I do NOT think one can export any account to Windows mail.

    One needs to set up that account using "Tools, Accounts". To add a new account use the "Add" button", to change a existing account use the the "properties" button after one selects the account that needs to be changed.

    On the "Servers" tab make sure that the incoming, out going, email name and domain, and the password are correct.

    This should allow one to access their email from their provider.

    As for the email ending up in the deleted folder, I would look at you AV program. What AV program are you using?

    Also what spy and spam program(s) are you using? As these may be sending the email to the junk folder.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
    New Lounger
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    Re: Getting e-mail on Windows Mail (IE 7)

    Hey Dave, I did all that jazz. My AV is AVG(free), thanks to Woody's book, my spyware is Webroot, (ditto), I also have the Windows Defender program, which is beyond my comprehension. And I sleep with Vista for dummies. I went to both computers, we've 2 ,one XP home, one Vista home. Changed all the POP's and SMTP's, went to my default programs, all cool there. But went snooping around in program applications, and found that Windows Mail Server is my default, No Verizon on the Horizon. How can all these default settings be off? Would that make a difference, and HOW do I change the application in Default settings. Confused? I am going to a Psych unit for vacation. Send the bill to Mr. Gates. I await your sage advice. maryanne

  4. #4
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    Re: Getting e-mail on Windows Mail (IE 7)

    I am confused here. Do you want to use Windows Mail or some program from Verizon?

    If you want the program from Verizon, then you must get that program from Verizon and install it. BUT, that program may not be designed for Vista and that is why Verizon people can not help you.

    Where are you seeing the Windows Mail Server as your default?

    Can you provide a screen shot of these settings showing the Windows mail server?

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  5. #5
    Uranium Lounger
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    Re: Getting e-mail on Windows Mail (IE 7)

    Have you looked into Windows Easy Transfer ???
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  6. #6
    Uranium Lounger
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    Re: Getting e-mail on Windows Mail (IE 7)

    My bad. I misunderstood what you are trying to do. After re-reading your initial post, I see that you are actually talking about moving email that you have online on Verizon's servers. Correct ??? If that's the case, then Dave's initial response is correct and you must be doing something wrong. I use Verizon DSL and get my mail via Outlook Express 6 on my XP Pro machine.
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  7. #7
    Uranium Lounger
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    Re: Getting e-mail on Windows Mail (IE 7)

    From here....
    To add a Windows Mail account
    1. Open Windows Mail by clicking the Start button , clicking All Programs, and then clicking Windows Mail.
    2. Click the Tools menu, and then click Accounts.
    3. Click Add, choose the type of account you want to add, click Next, and then follow the instructions.

    To learn about working with Windows Mail, take a look here. HTH <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
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  8. #8
    New Lounger
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    Re: Getting e-mail on Windows Mail (IE 7)

    Yes, yes, yes, and yes. To all you lovely gents. I was NOT using Outlook express. Only verizon.net mail. I went hither and yon. Opened programs, Windows mail, went to tools, clicked accounts, added verizon.net POP3 incoming, STMP outgoing, made it default, Back to mail , tried to shift verizon messages to Windows mail program and the messages all showed up in my "deleted items:" folder.Can't send e-mail, they are returned with a error code, I gave up, got g-mail account. I am spending way too much time arguing with my laptop. Right now, he's going to spend the night in the corner, alone, Maybe tomorrow, I'll let him out to play! I will do my best to send you what I am seeing, but my eyes are burnt from the LCD screen, and I need some sleep. All of your patience is extremely appreciated by this woefully slow newcomer. Tomorow, a bright fresh beginning. Till then......maryanne <img src=/S/drop.gif border=0 alt=drop width=23 height=23>

  9. #9
    New Lounger
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    Re: Getting e-mail on Windows Mail (IE 7)

    Doc,, Still struggling to get mail, I am going to try to send you the error notice, bear with me ok? I can't figure out how to get it to you , but thanks for your patience. I can't post the message, it just stays in the little,attatch a file, box. The warning pops up after , start, all programs, windows mail.The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

    The rejected e-mail address was 'msmaryanne2@verizon.net'. Subject 'test #3', Account: 'verizon.net', Server: 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1 Authentication Required', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78 <Note: This was AFTER Verizon"helped" me., I doubt you'll get this. I was unable to copy & paste original error notice, so I tried this. Here goes try # 1 maryanne

  10. #10
    Uranium Lounger
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    Re: Getting e-mail on Windows Mail (IE 7)

    Maryanne,

    Open Windows Mail and from the top menu click on Tools>Accounts, then click the Properties button and then click on the Servers tab. that window should lok like my attachment with the single exception that your account name should be in the account name box. Set your Servers tab to look like this and then click on the advanced tab and make sure it looks like the attachment in my next post.
    Attached Images Attached Images
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  11. #11
    Uranium Lounger
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    Re: Getting e-mail on Windows Mail (IE 7)

    This is how your Advanced tab should look.
    Attached Images Attached Images
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

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