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  1. #1
    3 Star Lounger
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    Mail Merge and Cross References (Word 2003)

    I have a client how has a legal agreement with many cross references. This legal agreement is set up as a mail merge document. After merging the information to a new document, all the cross reference fields are stripped. Is this normal? I have searched everywhere and cannot find any information on whether this is a bug or working as designed... thanx for your input...

    Oh by the way... if this is 'as designed', any suggestions on how to retain the cross-references... at this point, I'm thinking of not using mail merge but, instead, hyperlinks to the data source.

    Thanx again... trish

  2. #2
    Plutonium Lounger
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    Re: Mail Merge and Cross References (Word 2003)

    The problem is that a cross reference points to one specific location in the document. Since a mail merge results in multiple copies of the original document within the merged document, there is no single location to point at any more - if you merged 37 records, the cross reference would point at 37 different locations. Since that is impossible, the cross references are removed.

    I don't know of an easy replacement.

  3. #3
    3 Star Lounger
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    Re: Mail Merge and Cross References (Word 2003)

    Thanx Hans... as usual, you know all the answers! Since the person will only be merging on item at a time... I will probably use a template with hyperlinks to the Excel document instead of using the mail merge feature... have a great day... trish

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