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  1. #1
    Star Lounger
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    submitting issues/bugs (2007)

    Can anyone tell me how to contact MS and report a bug in Outlook 2007?
    I have a problem that when I am typing in Outlook once my message travels past the bottom of the message window the winow view jumps back to the top of the message.

    I can then use the scroll bars to scroll where the text is being inserted and everything that I type is there. But if I continue to type as soon as the text position drops down another line the view ot the text window again jumps to the top of the message. Essentially I cannot see what I am typing. I do touch type but I have the habit of watching what I enter on screen as I type.

    TIA
    Bret

  2. #2
    Plutonium Lounger
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    Re: submitting issues/bugs (2007)


  3. #3
    Star Lounger
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    Re: submitting issues/bugs (2007)

    Excellent, Thank YOU!

  4. #4
    Plutonium Lounger
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    Re: submitting issues/bugs (2007)

    Don't get your hopes up high - Microsoft must get thousands of bug reports a day. They *do* read them, but don't expect a quick reaction.

  5. #5
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    Re: submitting issues/bugs (2007)

    With the week I have had, it is nice to know that I can at least pass along an issue to someone else. The fix will be an added feature in Outlook 2009!

    Thanks again,

    Bret

  6. #6
    2 Star Lounger
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    Re: submitting issues/bugs (2007)

    I tried re-creating your problem in my Outlook 2007, but don't seem to get it to do that for me. Was just curious.

    Obviously, you just need to type shorter emails! <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    How big is the window you are typing your messages in? Are you using a full screen window or about half screen? Just curious.

    pribb

  7. #7
    Star Lounger
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    Re: submitting issues/bugs (2007)

    Shorter emails was my first thought. But I think I have a politician's blood in me, I have to expound.

    As to your question I guess I am not sure how to answer you. I would call it full screen. The tool bars and To:, CC:, Subject and all are at the top and then the rest of the screen is for the text window. It seems to come an go (the bug).

    If I am typing and then get interuppted and pause for a while I can then go back to typing and it won't jump for several lines. Then it will start up again. I use a large (18) font. So it doesn't take much for me to use up a lot of space.

    I would love to find that it is some setting that I have messed with that caused this. But, I upgraded from Office 2003 to 2007 and changed no settings. I didn't have the issue in 2003.

    Thanks for inquiring.

    Bret

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