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  1. #1
    5 Star Lounger bfxtrfcmgr's Avatar
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    Lost Address Book (2007)

    Using 'Easy Transfer' I moved OL from my XP machine to my Vista machine. Everything has been working just fine over the last week, until I went to use the "To:" button. I don't have an address book! No problem (I thought), I'll just designate the contacts folder as an address book and be done with it - except that option is greyed out. Uh, now what? I've looked at several posts, but they all had the advise to do what I had already attempted to do - designate "Contacts" as the address book. Any help greatly appreciated.
    Bryan,
    Not the smartest critter on the glacier. . .
    . . .but I'm persistent (does that count?)

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Lost Address Book (2007)

    Does the first step here help? <post#=334705>post 334705</post#>

  3. #3
    5 Star Lounger bfxtrfcmgr's Avatar
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    Re: Lost Address Book (2007)

    Thanks, but I already went down that road ( a few times I think) - see pic. I'm wondering if OL 2007 is expecting to find the folder in a particular location? It's currently in UserName > Documents > My Contacts. (UserName and Documents are Vista folders; I created My Contacts).
    Bryan,
    Not the smartest critter on the glacier. . .
    . . .but I'm persistent (does that count?)

  4. #4
    Plutonium Lounger
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  5. #5
    5 Star Lounger bfxtrfcmgr's Avatar
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    Re: Lost Address Book (2007)

    Thanks Hans.
    I went through the first advisory with no change in results. I couldn't complete the second section (remove/add address book) because the "X" for removal is grayed out.
    Bryan,
    Not the smartest critter on the glacier. . .
    . . .but I'm persistent (does that count?)

  6. #6
    Plutonium Lounger
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    Re: Lost Address Book (2007)

    Are you absolutely sure that you closed all instances of Outlook?

  7. #7
    5 Star Lounger bfxtrfcmgr's Avatar
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    Re: Lost Address Book (2007)

    I closed it from the file menu. . .is there something else I need to do? If there's something running in the background, I don't know how to deal with that and, MORE, I don't want nor have any need to have it running in the background (I don't like Bill Gates making decisions for me) :-)
    Bryan,
    Not the smartest critter on the glacier. . .
    . . .but I'm persistent (does that count?)

  8. #8
    Plutonium Lounger
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    Re: Lost Address Book (2007)

    Press Ctrl+Shift+Esc to start the Task Manager.
    Activate the Processes tab.
    If you are not the only user of the computer, click "Show processes from all users".
    If Outlook.exe is in the list, you can select it and click "End Process".

  9. #9
    Silver Lounger t8ntlikly's Avatar
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    Re: Lost Address Book (2007)

    Bryan,
    Have you looked at your Data Files in your Account Settings by chance to see if they are associated properly?
    Attached Images Attached Images
    Thanks John
    Teamwork is essential; it gives the enemy other people to shoot at. (Murphy's War Laws #39)

  10. #10
    5 Star Lounger bfxtrfcmgr's Avatar
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    Re: Lost Address Book (2007)

    Sorry for the delay in my response. I ended up reinstalling OL, creating one contact, and then copying the contacts folder from the old PC to a CD and importing that file to the Vista machine. A bit cumbersome, but it worked.
    Bryan,
    Not the smartest critter on the glacier. . .
    . . .but I'm persistent (does that count?)

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