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Thread: Printer

  1. #1
    Star Lounger
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    Printer

    We have windows XP Home, We put in a new (refilled) black ink cartridge and the indicator does not show it to be full. How do I fix this?

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    Plutonium Lounger Leif's Avatar
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    Re: Printer

    What make and model of printer?
    Has the indicator ever displayed accurately before?
    Have you the latest printer drivers installed?
    Is it a new, original manufacturer's cartridge?

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    Star Lounger
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    Re: Printer

    The model of the printer is HP Deskjet 5740, it has always properly, and yes the latest printer drives are installed and lastly it is a remanufactured cartridge.

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    Plutonium Lounger Leif's Avatar
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    Re: Printer

    If by "remanufactured" you mean refilled and not an original, I would suspect that whatever tells the printer (and then your PC) that it is once again full of ink has not been reset. Perhaps someone with an idea of how these things work can tell you <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>

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    Plutonium Lounger Leif's Avatar
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    Re: Printer

    Hold on! - Have a look at these Refilling HP Ink cartridge instructions - there seems to be a tip there to show you how to reset the level...

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    Re: Printer

    Well, I tried it but the instructions were for the 700, 800, and 900 series. It caused some strange things t0 happen but I got it back to normal---still no change in the ink level indicator. Hmmmmm, any other ideas? <img src=/S/confused3.gif border=0 alt=confused3 width=45 height=45>

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    Re: Printer

    It could be it was not refilled completely. If it is not a HP cartridge it might not be 100% compatible despite claims.

    Joe
    Joe

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    Silver Lounger
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    Re: Printer

    It's been ages since I've replaced an ink cartridge for an HP printer, but I seem to recall there being a wizard process that was used to reset the levels. Check your Programs listing to see if it's there.

    Also, there is (was??) a trouble-shooting FAQ in that list.
    Christopher Baldrey

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