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  1. #1
    Platinum Lounger
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    Moving to a new email domain

    Some months ago we changed our main domain, and are now using email addresses @newdomain.com.

    We are left with the problem of how to deal with all email which is still being sent to @olddomain.com, which is being directed to the appropriate people together with mail to the new addresses.
    This will be from people who email us only occasionally and have not yet noticed the domain name change,
    and registrations on 'lists' under the old domains,
    and so on.
    I think we can deal with spam sent to olddomain.com fairly well...

    The difficulty in Outlook is that emails addressed to JoeBloggs@olddomain.com OR to JoeBloggs@newdomain.com both appear in Outlook as having been sent to Joseph Bloggs, and determining to which email address each has been sent is a tedious process of inspecting email headers. (Unless someone can tell me otherwise!)

    Has anyone any bright ideas about a good way of dealing with this problem?

    Thanks!

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Moving to a new email domain

    I assume you are using Exchange - about which I have no experience - but using our MDaemon mail server I would have it set up to do something like:

    Using the content filter, change the header from:
    <code>To: "'Joseph Bloggs'" <JoeBloggs@olddomain.com></code>
    to
    <code>To: "'Joseph Bloggs (olddomain)'" <JoeBloggs@olddomain.com></code>

    Alternatively, capture each incoming email to olddomain and add another recipient, e.g.
    <code>To: "'Olddomain'" [list=1]</code>
    which would show up in the Outlook To: field as another recipient. (Mail going to the olddomain@olddomain.com postbox would be automatically trashed.)

    As an alternative alternative, I could probably use the server to forward the message from one domain to another, and use the 'domain signature' capability to add a footer to each email (as you would add, say, a universal disclaimer).

    I don't know if any of these are suitable or practical, but may give you an idea or three.

  3. #3
    Platinum Lounger
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    Re: Moving to a new email domain

    Thanks, Leif - yes, we are talking about Exchange!

    I like the idea of changing the header to reflect the origin - all I need to find out know is how to do it in Exchange...!

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  4. #4
    Plutonium Lounger Leif's Avatar
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    Re: Moving to a new email domain

    I don't know if using something like X-Ray might help...?

    Otherwise, change to MDaemon - it's just soooo simple... <img src=/S/grin.gif border=0 alt=grin width=15 height=15>
    Attached Images Attached Images
    • File Type: gif x.gif (16.3 KB, 1 views)

  5. #5
    5 Star Lounger
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    Re: Moving to a new email domain

    Which version of Exchange?
    ____________________________
    Jeremy
    "If you spend more on coffee than on IT security, then you will be hacked. What&#39;s more, you deserve to be hacked." -Richard Clarke

  6. #6
    Platinum Lounger
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    Re: Moving to a new email domain

    It's Exchange Server 2003, and the suggested X-Ray Mail Assistant utility looks quite interesting, provided I can get it to run on the server without impacting Hexamail Guard or, indeed, Exchange!

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  7. #7
    5 Star Lounger
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    Re: Moving to a new email domain

    John, how are you redirecting the mail from the old server to the new one?
    ____________________________
    Jeremy
    "If you spend more on coffee than on IT security, then you will be hacked. What&#39;s more, you deserve to be hacked." -Richard Clarke

  8. #8
    Platinum Lounger
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    Re: Moving to a new email domain

    Only one server! The only thing that has changed is the email/web domain. Each email user has (at least) two email addresses, Fred@olddomain.com and the new primary one, Fred@newdomain.com.

    The DNS domain (if that's what you call it!) hasn't changed and is just ourdomain.com.

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  9. #9
    Super Moderator jscher2000's Avatar
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    Re: Moving to a new email domain

    You can read the mail headers using Rules, and in Outlook 2002 and 2003, this can be made quite fancy with VBA. However, most everything I can think to do with messages containing the old address in the headers -- flag it, add it to a category -- is a client-side rule only. Hmmm...

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