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  1. #1
    4 Star Lounger pauliez's Avatar
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    Help! Bad hard drive

    I have a maxtor hard drive that went bad. It has a load of info on it that I would like to retrive. I have another hard drive to use in my win98se PC so with it the PC is working fine. What I would like to do is get to the info on the bad hard drive. I have tried to boot up my PC with the bad HD, I can hear and feel it running, but it makes a beeping noise (I have checked, it is not the PC) and all I get is a black screen with "Boot Failure Insert system disk and hit enter" What is the system disk? I have tried to use my emergency boot up disk and recovery disc and that doesn't allow the HD to open. When the bad HD is hooked up to the PC even as a slave I get the same message and the PC will not boot up even if I try to boot in safe mode. I have checked the bios and the bad HD is shown as the slave when set up as a slave, but when I go to My computer it does not show the slave drive. Is there any way I can get to the info that is on the bad HD so that I can save it to a good HD or disc? I have tried a few free data recovery software programs and got no where fast. Please help.
    Catz

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    Re: Help! Bad hard drive

    From what you say, it seems that you can connect and power up both drives simultaneously, and can boot from the good drive (set to be Master) and have tried to read the bad one (set to be Slave). If the PC can't see the bad drive, then this does not sound encouraging.

    The only other solution I can think of would be to mount the bad drive in an external disk enclosure (where the connection to a PC is usually by a USB interface), and try to read it from a working PC. But I wouldn't be too hopeful.

    Surely the easiest thing to do would be to restore your latest backup (preferably a disk image) to a good, new, disk?! ... <img src=/S/bouncenburn.gif border=0 alt=bouncenburn width=31 height=31>

    John
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  3. #3
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    Re: Help! Bad hard drive

    paulie,

    Stop running data recovery attempts; too many can corrupt even more data. Try to download a Linux bootable disk (something like knoppix) on a friend's PC, and then get a drive that you can get the data onto. Using knoppix, you should be able to mount both the bad drive and the good drive from the CD (the good drive can be internal or usb)....after that it's as simple as a copy and paste. I've done this a few times; if the "bad" drive is readable at all, no guarantees, but you'll be able to recover some data.

    Edit: I will post a walkthrough as soon as I get home.
    ____________________________
    Jeremy
    "If you spend more on coffee than on IT security, then you will be hacked. What&#39;s more, you deserve to be hacked." -Richard Clarke

  4. #4
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    Re: Help! Bad hard drive

    John,

    <hr>If the PC can't see the bad drive, then this does not sound encouraging<hr>

    That's the beauty of the penguin in instances like this... That little fella is persistant.
    ____________________________
    Jeremy
    "If you spend more on coffee than on IT security, then you will be hacked. What&#39;s more, you deserve to be hacked." -Richard Clarke

  5. #5
    4 Star Lounger pauliez's Avatar
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    Re: Help! Bad hard drive

    Thanks Jeremy for your reply. I will be waiting for the walkthrough.
    Catz

  6. #6
    4 Star Lounger pauliez's Avatar
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    Re: Help! Bad hard drive

    Thanks John for your reply. After the HD went bad I removed it and installed a spare HD that I had and am in the process of reinstalling some of my software. The spare HD works fine. What happens is if I put the bad HD in as the slave it stops my PC from booting up. I get the black screen with "Boot Failure. Insert System disk and hit enter" message. There must be a way of getting to the info that is on the bad HD without spending a fortune.
    Catz

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    Re: Help! Bad hard drive

    It's been a while, but I seem to recall the ability to set disk jumpers to a Cable Select position. Not really understanding the cable select, and how it chose which drive to be the master, I've always ensured the jumpers to be Master and / or slave as desired.

    Is there a chance you've got the wrong jumper setting on one (or both) of your drives?
    Christopher Baldrey

  8. #8
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    Re: Help! Bad hard drive

    Somebody's already one-up'd me. Walkthrough here. It's exactly what I was going to outline, just....better. Hope this helps!
    ____________________________
    Jeremy
    "If you spend more on coffee than on IT security, then you will be hacked. What&#39;s more, you deserve to be hacked." -Richard Clarke

  9. #9
    Super Moderator jscher2000's Avatar
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    Re: Help! Bad hard drive

    My colleague had a similar problem. Although the problem disk was useless inside the case, it was readable using an external USB drive enclosure. Those cost $30-60 depending on bells and whistles. Our IT department lent one, so the price definitely was right in this case.

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