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  1. #1
    Lounger
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    strange printer issue (XP SP2)

    Win XP SP2. This is odd. No matter how many copies I put in the "number of copies" field in the print dialog box, Windows will only print 1 copy. This issues arises no matter which program I'm using. The same printer / driver has been in use for nearly 2 years and this has just started to happen. Any thoughts?
    thanks
    Jeff

  2. #2
    Silver Lounger
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    Re: strange printer issue (XP SP2)

    Welcome to the Lounge!

    Your problem is definitely caused by software conflict. But to solve this problem, more information is needed.

    - Which printer (make, model) are you using? Which driver is installed? Did you try to update the driver from printer manufacturer's website?
    - Can you use a different printer to check the problem?
    - Which programs or updates did you install before the problem started? Did you try to restore previous computer configuration using System Restore?
    - Did you get any other error messages? Did you see any errors in event log (click Start > Run, type EVENTVWR and hit Enter) ?

  3. #3
    Lounger
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    Re: strange printer issue (XP SP2)

    I uninstalled and reinstalled the printer and that seems to have fixed it

    thanks

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