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  1. #1
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    New Motherboards and XP (Japanese XP home and XP Pro SP2)

    Hello,

    My apologies if this is the wrong forum. My wife's computer died, it seems both the motherboard and the processor broke. The hard drive is OK . She replaced the motherboard, processor and memory. However, Windows XP won't boot up and she only has a recovery disk not a XP system disc. To make matters more complicated she is using Japanese XP home. I have an old western XP Pro system and I have copied the data from her documents and settings folder on her c* drive and the data from her d: drive by putting her ATA drive into an external case and connecting it to my computer (which is IDE based) via USB2). I have lots of questions:

    1. If she uses her recovery disk will we be able to simply copy the documents and settings folders back. She'd is primarily concerned about her email (she uses Outlook Express).

    2. Is there any way to repair her existing XP set up and use here existing XP with her new motherboard

    3. I'm planning to upgrade my motherboard, processor and memory. what precautions can I take to ensure that I can continue to use my existing installation which has lots of heavily customised programs.

    4. I have Acronis True Image Version 9. From previous posts to the lounge I believe that I will need to upgrade that to True Image 9.1 Workstation with Universal restore. If I do that would it be possible to take an image of my wife's C drive and use restore that to make her installation of XP work with her new motherboard. Is it the best solution for my own situation.

    I'd prefer solutions that don't require me to upgrade Acronis True Image but will certainly consider it.

    Thanks,

    Chris (Hunt)

  2. #2
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    Re: New Motherboards and XP (Japanese XP home and XP Pro SP2)

    What, if any error messages are you getting ???

    Have you tried contacting Microsoft to see if your inability to boot is caused by XP's anti-piracy settings kicking in due to major hardware changes ???

    I haven't used the Acronis 9.1 with universal restore capabilities, but from what I've read, it works as advertised.
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    Re: New Motherboards and XP (Japanese XP home and XP Pro SP2)

    1. If your wife's hard disk from old computer is intact and you can access it (say, connecting to another computer), it is possible to recover her documents (but not settings) from it. Her documents are in:
    < drive letter >ocuments and settings< her username > <her> documents
    Settings for Microsoft Word are in the file:
    < drive letter >ocuments and settings< her username >Application DataMicrosoftTemplatesNormal.dot
    Settings for Microsoft Excel are in:
    < drive letter >ocuments and settings< her username >Application DataMicrosoftExcel

    To recover Outlook Express mail folders and address book, follow instructions in KB188854
    Outlook Express mail accounts settings can not be recovered (it is not easy, anyaway).

    If a new motherboard is the same model as previous motherboard, you can use recovery disk to restore Windows installation, but all documents, settings, updates and installed programs will be gone. Recover all documents from the hard drive, make a list of installed programs and check all installation CDs and license keys before restoring Windows!

    2. If hardware changes are significant (different type of motherboard), it is impossible to repair previous Windows installation without Windows Installation CD. If a new motherboard is different from original one, OEM's Recovery CD may not work (restored installation will crash). Contact computer vendor to get OEM Windows Installation CD (if a new motherbord is from the same vendor) or acquire a new Windows Installation CD with a new license (if previous license was OEM, you can not use it on the motherboard from different vendor).

    3. If you are planning to make major changes to your computer configuration, I would recommend to sysprep your Windows installation before upgrading. You can download deploy.cab from
    Windows XP Service Pack 2 Deployment Tools
    Unzip the cab file and read included documentation. Include your license key and administartor password in sysprep.ini file. Run the command
    sysprep -quiet -mini -reseal
    wnen ready. When you start the computer, Windows mini-setup will start and reinstall a new configuration. If your new motherboard will require new drivers, you can include them also (do not forget to point Setup to them in sysprep.ini file).

    4. Of course, you have to create hard drive images before make any changes. But any image will hold already existing configuration only - remember it. It is safety measure.

  4. #4
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    Re: New Motherboards and XP (Japanese XP home and

    Thanks for the reply, Doc,

    The message is in Japanese but translates to something like:

    "Windows didn't start, probably because of the update of hardware or software. If the computer doesn't respond, or it restarts unexpectedly , or it automatically shuts down to protect the files and folders choose the last known good configuration.

    Choices:

    1. Safe mode
    2. Safe mode with network
    3. Safe mode and command prompt
    3. Last Known Good Configuration.

    4. start windows normally"

    The computer keeps restarting but we haven't tried the last know good configuration option yet. We tried safe mode and safe mode with command prompt but it wouldn't start and seems stuck in an endless loop. It doesn'tsay anything about anti-piracy measures. Is the last know good configuration worth trying? I've never had any luck with that.

    Chris

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    Re: New Motherboards and XP (Japanese XP home and

    Thanks for the detailed reply. We have a spare copy of XP Pro Japanese so I guess for my wife we could start from scratch with that. Installing XP is a horrible chore I thought I would never need to do again after getting True Image. Regarding my own system I have avoided Windows Genuine Advantage so far and so am locked out of downloading the XP Service Pack 2 Tools. I'm not sure which is the lesser of two evils, succumbing to Windows Genuine Advantage (NOT!) or getting True Image Workstation and Universal Restore. I know that if I do get a new motherboard I'll be making sure it is compatible with some version of Linux, though which one I have no idea!

    Chris

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    Re: New Motherboards and XP (Japanese XP home and

    There is NO evil to "Windows Genuine Advantage" just a lot of advantages.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  7. #7
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    Re: New Motherboards and XP (Japanese XP home and

    Sounds like the anti-piracy "feature" is getting in the way here. I'd give "last known good" a try <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16> but I think you may have to contact MS on this and tell them of your hardware changes and see what they advise. Or you might want to take a look at this article. HTH <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  8. #8
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    Re: New Motherboards and XP (Japanese XP home and

    Hello Chris,
    Not your major topic with rebuild/reinstall, may have to come back.
    Since I saw in your profile, that you are sometimes traveling the Web with Firefox browser, correct?

    If you don't want to install the latest incarnation of the 905474 WGA-thing, with its Notifications application et al, you can download and "install" a Firefox plug-in from Microsoft. It has been around for some 18 months.

    I, at the moment, do not have the WGA Notification installed. To my Firefox installation I have added the WGAPlugin. Basically it is two files; npLegitCheckPlugin.dll at Program FilesMozilla FirefoxPlugins, and nsILegitCheckPlugin.xpt at Program FilesMozilla Firefoxcomponents.

    Earlier there was a download version, WGAPluginInstall.exe, at http://www.microsoft.com/genuine/downloads...d1-a7773e82fa2c
    this link do not work now.

    However, all Firefox/Mozilla users should be offered the plugin when they try to download WGA-content.

    I have now found its latest place; here you can download both a plug-in for WGA and one for OGA (Office) at this page: Installation of Microsoft Genuine Advantage plug-ins for your Mozilla Firefox browser You will be offered to download the install files when you visit the page, d/l what you like. You can then do a little reading also.

    The Firefox plug-in is, as the IE ActiveX/Notification tool, sometimes updated. So one maybe have to download a newer version. Just tested, my ver. 1.5.0723.1 of the plug-in works perfectly.

    In my case I did not run the WGAPluginInstall.exe installer, instead I used switches /C /T:<path>temp to extract the files, and move the earlier two mentioned files to their folders in the Mozilla branch. For example switches run: WGAPluginInstall.exe /?

    Ex: WGAPluginInstall.exe /C /T:E:temp

    HTH

  9. #9
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    Re: New Motherboards and XP (Japanese XP home and

    Doc,
    <img src=/S/scratch.gif border=0 alt=scratch width=25 height=29> How can "Last Known Good" be used in this case?

    It's just not exactly a minor/medium registry mishap.

    Last known is for quick reversing of changes made to the CurrentControlSet reg. key (hardware and driver setings).

    If I try to boot from a HDD, and have changed almost every HW (mobo, CPU, GPU etc.) then Last Known Good Will not help a bit. Since nothing has changed since last boot in the registry, instead many HW has changed inside the box, Last Known Good can not do anything.

    As for earlier, by Chris mentioned alternatives at boot time, Safe Mode and Safe Mode with command prompt, are for a "working" Windows installation that somehow will not boot correctly in Normal Mode. It's not the way to work and install drivers in this situation.

  10. #10
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    Re: New Motherboards and XP (Japanese XP home and

    Hi Argus,

    <center>
    <hr>How can "Last Known Good" be used in this case?<hr>
    </center>
    As a "try the easiest thing first" alternative. I've found many times that something you would never suspect would do any good, solves an issue. I don't hold out much hope here (notice the <img src=/S/crossfingers.gif border=0 alt=crossfingers width=17 height=16>), but it's an easy, no harm done, attempt to get the system to boot.

    I did link to other, more likely alternatives. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  11. #11
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    Re: New Motherboards and XP (Japanese XP home and

    When my previous PC configuration died (mobo/PSU/CPU) I had a complete rebuild coming. The PC had an OEM Windows version, it was bought from a "white box builder" who bulit it at my specification.

    That is, it wasn't a preinstalled Windows copy from one of the royalty OEM's, such as DELL etc. Those PC's can, as we know be delivered with either a recovery partition, a recovery CD, or an OEM Windows CD. Still, the OEM Windows CD for these royalty OEM's are often "branded" for their hardware, special drivers etc.

    As kaplinb pointed out; even if no HW is changed, a recovery CD will most likely "reset" the PC to the condition it had when it left the OEM (factory). Thus, taking care of the documents, photos is essential! But if changed mobo it may not work. A repair install with an Installation CD should not touch the documents, even though one should make a back up.

    In my case it was a standard WinXP OEM CD. I didn't want to waste time with a repair install (often called in-place upgrade) if it didn't work in the long run. After all, I did change everything but HDD/DVD/CD-RW. In my case my docs where on another partition, so I could blow C, for a test install to recover the docs. Still, I before had to use NTFSDOS, since I had only a 2 week old backup of mail on C <img src=/S/blush.gif border=0 alt=blush width=15 height=15>.

    Anyhow, when the dust settled, and I had done my final install and after two weeks of configuration and installations, I selected to activate my copy over the net. Took less than a second, took longer to let it through the firewall. Now I did know it was longer than 120 days since my last activation, but still, I thought it maybe would need a telephone call. So my OEM Windows installation CD and license key worked.

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