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    System Restore - Can't create a restore point. (Win XP SP2)

    I found something that might help someone find what's wrong with SR. I ran - Change Analysis Diagnostic for Windows XP. It said: Message - Warning: The System Restore Helper returned a warning code hr= ox6. I have no idea what the warning means. Perhaps some of you can assist with the explaination, and a fix can be found now that the above information is known.

    This is a continuation of another thread on the same subject that has been locked.
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    Re: System Restore - Can't create a restore point. (Win XP SP2)

    The Change Diagnostic requires System restore to be available. See The Change Analysis Diagnostic tool for Windows XP is available for details.

    Joe
    Joe

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    Re: System Restore - Can't create a restore point. (Win XP SP2)

    I don't know what "hr" might mean, but I'd bet that "ox6" is Outlook Express 6.
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    Re: System Restore - Can't create a restore point. (Win XP SP2)

    I know I have SR and that there are no restore points to go back to. I don't understand, if restore points are not available, how did I get the diagnostic tool to run and give me a report of what it found? This is getting deeper and deeper into the unknown. I think I really need a professional to figure this one out. I think I've found something that stumps everyone on Woody's.
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    Re: System Restore - Can't create a restore point. (Win XP SP2)

    What would OE have to do with SR? I'm scratching my head with bewilderment. I don't get the connection between the two. Do you see a connection? If so, please explain it to me.
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    Re: System Restore - Can't create a restore point. (Win XP SP2)

    I have no idea. <img src=/S/scratch.gif border=0 alt=scratch width=25 height=29> But I'm almost certain that "ox6" refers to Outlook Express 6.

    I don't use System Restore. Haven't for almost 3 years. True Image and a third party installation utility called Total Uninstall have protected my system from all but self inflicted problems.
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    Re: System Restore - Can't create a restore point. (Win XP SP2)

    the ox6 is really 0x6. It is some status resulting from the tool trying to access System Restore information.

    Joe
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    Re: System Restore - Can't create a restore point. (Win XP SP2)

    What did the report say? Can you post it (or a significant part of it)?

    Joe
    Joe

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    Re: System Restore - Can't create a restore point. (Win XP SP2)

    Figures. <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15> <img src=/S/igiveup.gif border=0 alt=igiveup width=31 height=23>
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    Re: System Restore - Can't create a restore point.

    Gloria and everyone,

    <img src=/S/megashout.gif border=0 alt=megashout width=33 height=17> <big><big>Hello!</big></big> (as they say)

    This subject has recently been up. Gloria, remember your thread about the Change Analysis Diagnostic tool?

    Joe, I, et al explained in your thread: <!post=System Restore Error (XP Home SP2),646799>System Restore Error (XP Home SP2)<!/post> started 25 April, that you have to have System Restore Service running, AND SR working, to use the tool in question, the tool make use of SR. Since it queries System Restore.

    But if SR isn't working, then the tool will not.

    <!post=I explained or tried to the error hr= ox6 in that thread,646983>I explained or tried to the error hr= ox6 in that thread<!/post>

    "... but 0x6 seems to mean "handle is invalid". I.e. something tried to open a file and failed ..." /.../ "In your case the tool tried to read some information, but since the service wasn't running it couldn't."

    You asked us about the warning message, Joe replied; Bob did tell you that "[the tool] Did what is supposed to do". Not that I understand that, it is supposed to track changes to certain parts of the OS, but an error at start isn't exactly part of the tools OS tracking, but an indication that it can't run, thus an, if you like, indirect, indication that you're SR has problems (and that we did know), I wouldn't say it tracked your change of SR, maybe in an indirect way. Then you asked again "I still don't know what the error message meant." Bob pointed you to his post earlier in the thread, and I replied to your reply to me and also explained the warning message 0x6 as quoted/linked above.

    This doesn't stump everyone at Woody's, but it would help if you remembered what has been explained before, and sometimes was willing to take the necessary steps suggested. <img src=/S/sigh.gif border=0 alt=sigh width=15 height=15> And no, I don't think it helps to print out everything, will only result in bunches of paper that is hard to read and follow.

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    Re: System Restore - Can't create a restore point.

    Gloria,
    I do not know if it is your posts that I have looked at over at AumHa Forums, Windows System Restore (Duchess), but if so, some observations:
    <UL><LI>as you have seen they also recommended a reinstall of SR, as I did, and no need to uninstall as you thought.
    <LI>indeed if something else, or several, as I mentioned in <post:=651,103>post 651,103</post:> is wrong then a reinstall also could fail (given that you have followed the instructions exactly). For instance if .inf file association is not correct (one of several that can need a re-register). BUT your try with sr.inf as it seems started a install process.
    <LI>a reinstall of a Windows program, utility etc. does not necessarily enable the services needed for this program to run. This you have to remember. A reinstall is just that, a refresh of the files to replace any corrupt or missing.
    <LI>If you tell someone trying to help you that "... there are no dates to go back to ...", then it surely would help if you also told them that that is a result of you disabling/enabling SR in a troubleshooting process. SR WILL remove all old RP's when disabled. If you fail to tell anyone that the missing RP's is a result of this, you may lead them in the wrong direction when trying to help you![/list]Now you lead Bert Kinney, MS-MVP, at AumHa Forums point you to troubleshooting missing RP's TO NO USE, since you knew why there wasn't any, they went away when disabling/enableing. Should focus on why SR isn't working, and thus no new auto-created.

    Though: this is what we know from the start; SR didn't create a RP when you told it, SR didn't restore when you tried an old RP (just to test), as a first troubleshooting you disabled/enabled SR, thus removing non-working RP's. Now, if SR was indeed working you should be able to create a RP, or see if SR auto-created one (if Task Scheduler service is running), but that did not happen.

    So, disabling/enabling SR did not help. You now have no RP's, since the old ones where removed and you can't create any new, or for that matter SR can't auto-create.

    In my first posts in your old tread I mentioned re-register files or reinstall SR; I also noticed that you have had problems with SR and other applications in past, so it is hard to know the status of your PC, and what kind of files that may have to be re-registered.

    In your <post:=651,050>post 651,050</post:>, in the old thread, you mentioned "... I've tried everything from running SFC to making changes in the registry. As to how I used the sr.inf file ...". You don't mention what you have changed in the registry.

    It can be very hard to help someone if they don't mention the steps they have taken so far.

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    Re: System Restore - Can't create a restore point.

    Doc,
    ox6=Outlook Express 6; I have personally never heard of this, sorry, maybe OE6, though anything is possible. But as it turned out it was a typo from Gloria.

    In this context, a warning/error message for the Change Analysis Diagnostic tool, I would interpret 0x6 as "invalid handle", the tool could not open or read some information.

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    Re: System Restore - Can't create a restore point. (Win XP SP2)

    Change Analysis Diagnostic for Windows XP
    Analysis Period Start Time: 05/13/07 00.00.00
    Analysis Period End Time: 06/03/07 15:01:58

    Messages: Warning: The System Restore Helper returned a warning code hr=0x6

    Components: Installed Windows Updates (Latest Change: 05/17/07 01:00:00)

    "Installed Windows Updates" Subentries: KB930916 (Latest Change: 05/17/07 01:00:00)

    Support Link KB930916
    Start Time 05/17/07 01:00:00
    End Time 05/17/07 01:00:00
    Change Type Create
    Filename c:windows$hf_mig$KB930916SP2QFEntfs.sys
    Version Created as "5.1.2600.3081"

    Then it repeats the same information as above, 2 more times. I selected the period to be examined: 21 days. The report goes back to the time just before I noticed that SR wasn't creating restore points.
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    Re: System Restore - Can't create a restore point.

    I have a copy of every post in this thread, and go over them to find posts I may have not replied to. I try very hard to answer each and every one, and although you might think I don't, I try every suggestion. I also answer the same day if possible, except a time when I had caught a very bad cold and had to consult a doctor.

    The report I just posted seems to indicate that Change Analysis had found some entries in SR and was able to list an update that I had installed.

    I'm sorry if you think I have not done as I was supposed to, Lord knows I try.
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    Re: System Restore - Can't create a restore point.

    Dat's a me, I have posted my SR problem on various forums. Perhaps someone, somewhere will be able to help me fix or repair SR.
    I have tried, according to instructions to reinstall SR, but it failed to help.

    Is there another .inf file that I could reinstall, since using sr.inf did not let me use SR?

    You are correct, I should have mentioned the reason there were no restore points to go back to. When this first started, there were restore points but during the repair process, those restore points were wiped out., leaving me worse off than I was at the beginning

    I hope I have not led the posters on AumHa Forms up a garden path, but I have done so many things and tried so many suggestions that I get tired of typing each and every one.. Each time I try to explain what has gone on before, I find that it would be a book by the time I finished..

    I'm very sorry that I have disappointed so many here, I will now consult Microsoft and try and explain what has gone on before.

    By the way, someone suggested that I reinstall SP2, is that a viable, possible solution?
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