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  1. #1
    Star Lounger
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    outlook email (2002 sp3)

    In outlook email inbox, is it possible to prevent the partial preview of the new email message? The first 2 or 3 lines of the new message is visable, this is something new that apparently happened on a recent product update. Any suggestions appreciated.

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: outlook email (2002 sp3)

    'Auto-preview' gives you the first couple of lines - I find it useful for spotting any SPAM that slips through...
    ('Preview pane' gives you a full preview, showing attached graphics, tracking images, etc.)
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  3. #3
    Star Lounger
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    Re: outlook email (2002 sp3)

    Thanks for you response Leif. I no longer have the Preview Pane or the Auto Preview choices on the View drop down list. I would prefer to only see the email as in past with no preview. Do you think this was caused by product upgrade in response to all the SPAM?

  4. #4
    Plutonium Lounger Leif's Avatar
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    Re: outlook email (2002 sp3)

    I'm not entirely certain, but I don't think it would be down to an update.
    Have you set any custom views?

  5. #5
    Plutonium Lounger
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    Re: outlook email (2002 sp3)

    I have Outlook 2002 SP3 with all updates, and I still have the Preview Pane and AutoPreview options in the View menu. (Note: AutoPreview is only available when you're looking at a folder containing e-mails or tasks, not when you're looking at other folders such as contacts or calendar).
    You might try the following:
    - Select Tools | Customize...
    - Activate the Toolbars tab.
    - Select Menu Bar.
    - Click Reset... and confirm.
    - Click Close.
    See if that restores the missing menu items.

  6. #6
    Star Lounger
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    Re: outlook email (2002 sp3)

    No custom views have been set.

  7. #7
    Star Lounger
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    Re: outlook email (2002 sp3)

    I tried your suggestion Hans, no change. The View drop down list shows Expand/Collapse Groups right under Folder list, however its grayed out. I did notice in Tools Customize that all the items can be selected or deselected except Menu Bar. The X at menu Bar could not be deselected.???

  8. #8
    Plutonium Lounger
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    Re: outlook email (2002 sp3)

    It's correct that you can't clear the check box for Menu Bar - Outlook won't allow you to hide the menu bar.
    The Expand/Collapse Groups submenu is only enabled if you use a grouped view, for example grouped by subject, or grouped by date.

  9. #9
    Plutonium Lounger
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    Re: outlook email (2002 sp3)

    Try the following:
    - Select View | Current View | Customize Current View.
    - Click Other Settings...
    - Click the No AutoPreview radio button.
    - OK your way out.

  10. #10
    Star Lounger
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    Re: outlook email (2002 sp3)

    Leif and HansV, Thanks so much for your help. If anything should come to mind please let me know. I did a partial search of past post and could not find a simaliar problem. I will try a reinstall of Outlook. Thanks again, you guys are fantastic, I'm new at this but learning!

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