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  1. #1
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    Importing folders to new pst file (Office 2003)

    I have created a new Unicode pst file and have imported my Contacts folder, my Calendar folder, and my In box. In the folder list I now have a new Personal Folders (U) but the only sub-folders are Deleted Items, Search Folders, and Deleted Items with a 0 size. (I have not imported my Deleted Items folder yet.) If I right click on Personal Folders (U) and then Properties and Folder Size, I see Calendar and Contacts, but not "In Box". When I try and import my Sent folder, I get an "Operation Failed" message.
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    Plutonium Lounger
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    Re: Importing folders to new pst file (Office 2003)

    I'd open the old .pst file and copy the folders you need to the new .pst file. This is probably best done while looking at the Folder List, so that you can see all types of folders at once.

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    Re: Importing folders to new pst file (Office 2003

    That is what I have done. I opened Outlook with the old.pst file. The microsoft article says to use Import and Export from the File menu to import the various folders to the new unicode pst file. That works for Contacts and Calendar, Tasks, and In Box, but failed with Sent Items. (I now see all the folders I have imported in the Folder List (see this screen shot).
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  4. #4
    Plutonium Lounger
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    Re: Importing folders to new pst file (Office 2003

    File | Import and Export is different from opening the .pst file using File | Open | Outlook Data File, then copying the folder.

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    Re: Importing folders to new pst file (Office 2003

    I believe I have successfully converted to a Unicode pst file. How do I confirm this? I right click on the Personal Folder and go to properties, but can not find anything that tells me that it is Unicode data file

  6. #6
    Plutonium Lounger
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    Re: Importing folders to new pst file (Office 2003

    If you created it, you should know since you specified the type when you did so. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    Right-click the 'root' of the pst file in the Folder List.
    Select Properties from the popup menu.
    Click Advanced...
    If the Format property says "Personal Folders File", it's the new Outlook 2003 (Unicode) format, and if it says "Personal Folders File (97-2002)", it's the old (non-Unicode) format.

  7. #7
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    Re: Importing folders to new pst file (Office 2003

    I now have three Personal Folders in my Folder list. The one at the top has the name Personal Folders. The other two are Personal Folders (U), the display name I gave the new Unicode folder. Checking Properties, all 3 Personal Folders are Unicode folders. Right clicking the additional two Personal Folders does not give me the option of closing them. Also, clicking on the Personal Folder does not display Outlook Today as it did before.

  8. #8
    Plutonium Lounger
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    Re: Importing folders to new pst file (Office 2003

    It's hard to know what you've done exactly. Perhaps you should create a new e-mail profile...

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    Re: Importing folders to new pst file (Office 2003

    As Hans points out, it's hard to know what structure you may now have. But a guess: if one of those PST's shows Outlook today, then it is probably set as the Storage location for receiving new messages. That setting can be changed in Outlook 2003 under Tools | Email Accounts | View or Change | Next | Deliver New email to the following location | New Outlook Data File .... HTH.
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  10. #10
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    Re: Importing folders to new pst file (Office 2003

    I am not sure what you mean by structure, but this is how it evolved. I followed the Microsoft instructions How to Convert a non-Unicode data file. I then used the File menu Import and Export as the MS paper states to import my Contacts and Calendar. I was unable to Import any other data, In Box, or Sent Items, so at Hans' suggestion I copied this data to the corresponding folders in my new PST folder. I did the same for Deleted Items. They are all there. I also went to Tools | Email Accounts and selected Personal Folders (U), the display name I gave to the new folder, as the location to deliver email to. For some unknown reason there are 2 Personal Folders (U) in this drop down box. All 3 Personal Folder (U) show Outlook Today. Everything seems to be working except Outlook is very slow. I thought at first this might be some indexing issue but it has now been happening all day. I have opened and closed Outlook several times. Below is a screen shot of my Mail Folder list. (I am not sure what the 1 after Calendar means.)
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    Re: Importing folders to new pst file (Office 2003

    You can (and should, to protect your sanity) change the short descriptive name of the PST in the navigation pane. Right-click "Personal Folders (U)", choose "Properties for Personal Folders (U)" and then click the Advanced... button to access the textbox for the name. This does not rename the file, it just changes the descriptive name.

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    Re: Importing folders to new pst file (Office 2003

    Thanks, I understand the renaming process. It appears that all 3 of the Personal Folders are the same. I renamed the top one Personal Folder (N). After closing the properties window, the top folder remained (U) and the second became (N). I closed Outlook and restarted Outlook. This time the first and second Personal Folders were both (N) and the last one remained (U). I did this several times and the bottom one remains (U). Checking properties for this folder shows the name as (N). I think I am losing my sanity. The option to close these extra folders is still grayed out.

  13. #13
    Super Moderator jscher2000's Avatar
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    Re: Importing folders to new pst file (Office 2003

    We have had a few threads on "ghost" entries in the Navigation pane. I think the best solution is to create a new profile, which involves re-creating your accounts and re-attaching your preferred PST. However, if you have a few minutes to search this board, you might find other approaches.

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    Re: Importing folders to new pst file (Office 2003

    I looked at Control | Mail | Data Files and found that I have 3 Personal Folders (N). I am thinking of removing the 2 that do not have the mail delivery comment with the thought that this will remove the phantom Personal Folder (N) entries in my Outlook Folder list. (I changed the display name from (U) to (N) as you will see in an earlier post in this thread.) Is there any danger in removing these extra 2 entries?
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    Re: Importing folders to new pst file (Office 2003

    I don't believe there is any danger, I recall that Remove doesn't delete the files, but I recommend making a back up of your PST file(s) just in case.
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