When system trouble affects more than one program, it can be hard to figure out exactly what’s going on.
Here are two ways to peek under the Windows covers and see whether a common thread unites the different failures.
Monitoring apps reveal Windows’ inner workings
Reader Bill Broers is understandably frustrated:
- “My computer functions well, except for one frustrating problem. Several times a day, an application will freeze for a half-minute to two minutes. This happens with Firefox, Outlook, and MS Word as well as with other, less frequently used programs.
“I’ve tried using CCleaner a couple of times, and I’ve scanned [for malware] with SUPERAntiSpyware, Malwarebytes, and Spybot Search & Destroy. I also uninstalled Firefox and tried Chrome for a while but switched back when I found this didn’t help.
“If I can’t resolve this, I’ll probably reformat my hard drives and reinstall everything from scratch. Do you have any ideas or suggestions before I burn my bridges behind me?”
I have two suggestions for you, Bill. One is virtually certain to work but is somewhat laborious to carry out. The other is much, much easier and usually works, though not always.