Awesome Free Resource For Solving OE5 Problems

Readers often ask how to back up their Outlook Express files; others ask how to correct problems in OE itself. Reader Mordy Cohen— in the process of solving his own problem— found a great resource that addresses all those issues:

Installing IE5.5 over IE5.0 is not recommended by many (including you – if I recall correctly). Some time ago I updated my OE to version 5.5 (ver 5.50.4133.2400 in the about window) from the Microsoft site without updating IE (it is ver5.00.3105.0106IC). I then started to see some strange printing phenomenon. Some E-Mails would print with small fonts and others with larger fonts without any logical reason. Knowing that all those E-Mails where regular text – not HTML ones, I started looking in to the problem and here is what I found out.

First, the printed font size of OE is controlled by the font size in the View|Text Size menu of the IE. Second, Changing the font size in OE has no effect on the printed font size of its own E-mails only on the screen fonts!

So, I backed up all information (accounts, E-Mails, news and address book) and then uninstalled OE5.5. I used Microsoft’s OE5RegClean.exe (at http://support.microsoft.com/support/kb/articles/q256/2/19.asp  to clean the registry, rebooted and installed OE5 from the original WIn98SE CD. The problem was solved even after I went to the Microsoft site and updated the two to IE5 SP1.

It’s worth reiterating: That page— http://support.microsoft.com/support/kb/articles/q256/2/19.asp — contains full information on "How to Manually Uninstall and Reinstall Outlook Express 5," including how to back up your files and "identities." AND it links you to a special version of RegClean that roots out bogus OE5 entries in your Registry that may foul up later installations.

Great find, Mordy, thanks!



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Fred Langa

About Fred Langa

Fred Langa is senior editor. His LangaList Newsletter merged with Windows Secrets on Nov. 16, 2006. Prior to that, Fred was editor of Byte Magazine (1987 to 1991) and editorial director of CMP Media (1991 to 1996), overseeing Windows Magazine and others.