| By Fred Langa |
BSOD crashes are the very worst kind, stopping you in your tracks and forcing immediate reboots.
But sometimes, the associated error message might hint at the cause, letting you dig out a solution.
Mystery software causes ‘Blue Screen of Death’
Reader Jill Mitchell’s PC keeps crashing, and she doesn’t recognize the software at fault.
- “I use Windows 7. Increasingly, it’s crashing with the Blue Screen of Death — I mean every day and sometimes even more often.
“When I reboot, I get the error message ‘asuswsservice has stopped working’ at startup. What should I do?”
Asuswsservice is supposed to be the ASUS WebStorage software. It can be installed under its own name or as part of a rebranded third-party Web- or Cloud-storage solution. The program and its related files are normally located in a subfolder of C:Program Files. Usually the software can be uninstalled via Control Panel/Programs/Uninstall a program.
Unfortunately, some malware is known to disguise itself as asuswsservice.exe. These malware versions are usually found in C:Windows (or a subfolder there) instead of in the normal C:Program Files folder.