A Windows Secrets reader dug deep into Windows to solve his PC’s far-too-frequent crashes.
He eventually tracked the problem to Windows Media Player Network Sharing Service, a program that can cause crashes or severe slowdowns — and one that most PC users don’t need.
Windows’ Services editor disables runaway code
It’s a rare Windows user who doesn’t know that a Blue Screen of Death (BSoD) is a hard crash that often indicates severe system trouble. Unfortunately, identifying and curing the source of a BSoD can be difficult.
Using great troubleshooting skills, Windows Secrets reader George Hernan uncovered the root cause of his PC’s BSoDs.
- “I was plagued by random BSoDs.
“I try to keep a lean, clean machine, but I experienced a few instances of the machine freezing, with no mouse movement. The only recovery was forcing a shutdown and then restarting. The problem returned several weeks later.
“This was disconcerting; I’d never had BSoDs — which is attributable, I believe, to my habits of being very selective about the software I install and keeping my machine as clean as possible. But then BSoDs would occur with no warning.