Sometimes, Windows updates and hotfixes can fail or install improperly. Here’s how to remove and reinstall problematic patches.
Plus: More on SSD maintenance, driver-update questions, and some advice on moving programs to a new system.
Removing and replacing a failed Windows update
Windows updates, fixits, and hotfixes usually work fine. But there are exceptions, as readers of Susan Bradley’s Patch Watch column know full well.
Whenever some sort of Windows fix goes awry, your system can be left without a critical update, develop problems, or even suffer an infamous Blue Screen of Death.
Take, for example, the enhanced Win7 Disk Cleanup wizard, delivered about a year ago via Windows Update as KB 2852386. The hotfix put Win7’s ability to detect and remove potentially gigabytes of obsolete files on a par with Win8’s.
On reader William Peek’s Win7 machine, KB 2852386 appeared to install correctly — at least according to Windows Update. But when he ran Disk Cleanup, he discovered that his system was still stuck with the original, more limited Disk Cleanup wizard. The hotfix had failed.