| By Fred Langa |
The various e-mail clients and systems store messages in different ways, some of which might work at cross-purposes with one of the top PC-search tools — Google Desktop Search.
But with a few quick tweaks, all your e-mails should be able to be indexed and rapidly searched by Google Desktop Search.
Why is Desktop Search skipping e-mails?
Reader Arnold is having trouble getting Google Desktop Search (GDS) to see and index his e-mail files. Although he’s using Mozilla’s free Thunderbird client, some of the same problems — and solutions — may apply to other e-mail systems or clients.
- “Fred: Is there any way you can figure out why Google Desktop does not index Thunderbird messages?
“This is all contrary to your recent column where you stated that Desktop indexes everything.”
Thunderbird can use either of two different e-mail protocols, IMAP (Internet Message Access Protocol; definition) and POP (Post Office Protocol; definition). Thunderbird uses IMAP by default, but GDS has an easier time accessing Thunderbird’s e-mails when the mail client is using POP.
It takes only a couple of clicks to switch Thunderbird from IMAP to POP. This Mozilla Thunderbird FAQ shows you how.
Some earlier versions of Thunderbird and GDS didn’t always play nicely together, so you need to make sure you’re running the latest versions of both.
Updating Thunderbird is easy via its Help menu’s Check for updates item, but you also can simply download and install a new free copy (info/download page). You should be able to reinstall Thunderbird right over your existing setup without losing any current settings or e-mails. (It’s always smart to make a backup first.)