There’s often a way to get OEM recovery disks, even if it’s not well publicized; and there’s always a way to generate non-OEM alternatives.
Plus: A comment on built-in smartphone tethering options, software that won’t uninstall cleanly, and removing phantom drives.
Vendor doesn’t provide Windows recovery disks
Reader Lawrence Motley is in a bind. His PC’s OEM-created recovery partition is ruined, and he can find no obvious way to obtain recovery CDs or DVDs from the manufacturer’s support site.
- “I have been asking ASUS for a Windows 8 recovery disk to repair my nonfunctioning recovery partition. The company doesn’t provide them, but it will restore the computer to factory specs at its repair facility. However, given my history, I’ll probably need to reset the machine more than once — so this is a bad option.
“I still can’t believe that ASUS doesn’t offer Windows 8 recovery disks. I’d never have bought its computer if I had known that. What do you think?”
It’s an annoying fact of life that most PC vendors no longer ship physical recovery discs with new PCs. Instead, vendors rely on a recovery partition installed on the PC’s hard drive. The partition contains a special-purpose system image, which the PC’s built-in recovery software can use to re-create the original, factory-fresh C: partition.
It’s mostly a penny-pinching thing; with today’s big hard drives, it’s cheaper to use some of your disk space than to provide separate, physical recovery CDs or DVDs.