When Windows or apps suddenly start working oddly, two techniques can reveal — and often remedy — the problem.
Plus: How to verify your system’s 32- or 64-bittedness, Internet Explorer 10 versus the competition, and how “Ease of Access” sometimes makes things harder.
Mystery popup menu suddenly appears
Two of reader Fred Sepanek’s PCs have begun exhibiting a new behavior, in the form of an unwanted navigation menu.
“I consider myself an advanced user, but a new problem has me stumped. As you can see in the attached screenshot [see Figure 1], a popup menu now appears in the top-left corner of my monitor.
“I don’t know what caused the popup to appear, and I’ve been unable to find any information about it on Google. Any ideas would be most appreciated.”
Fred, that’s not like any standard Windows menu I’ve seen. It’s almost surely the work of some third-party app or utility. Here are two ways to track it down.