| By Fred Langa |
Normally, applying software patches to applications such as Microsoft Office goes smoothly — but sometimes, things just go horribly awry!
To make matters worse, Microsoft has discontinued its classic Windows Installer CleanUp Utility, which used to be the go-to tool for correcting this kind of trouble.
MS Office chokes on a troublesome patch
Reader Paul Jackson suffered a persistent patch failure:
- “I’m using Win7. I have Office 2007 Pro, which includes all of the Office 2007 apps such as Access, etc. I have both Publisher 2003 and Publisher 2007 on my drives.
“After installing all the other patches, I get errors with the Publisher 2007 patch. I’ve spent lots of time trying to figure out what to do about it. So far, nothing!
“Also, after having added all the patches, every Office program asks me to wait while the computer reinstalls and configures it — as if I haven’t been using any of the apps all along!”
The component that’s usually involved is the Microsoft Software Installer (MSI). Many programs from Microsoft and other vendors use MSI for updates and installation.