FTC takes on telephone scareware scammers

Kathleen Atkins

Perhaps you’ve been cold-called by a “representative” of Microsoft, Dell, McAfee, or some other large, reputable computer software or hardware manufacturer. The caller tells you something is wrong with your computer.

Thanks to six lawsuits filed last week by the FTC, you might get fewer of those calls for a while. In the Security & Scams forum, Lounge member BruceR posted a link to an Ars Technica article reporting the FTC complaints against tech-support scammers. See the link and follow the discussion in the forum.

The following links are this week’s most interesting Lounge threads, including several new questions for which you might have answers:

Office Applications    
General Productivity Third-party printer ink
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Word Processing Find-and-replace wildcard for whole word
Spreadsheets Spontaneous Excel shutdown
Databases Connecting MS Access to Fox Pro database
Visual Basic for Apps Identifying printer bin names in Word 2010
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Microsoft Outlook Outlook 2010: No visible messages in Sent Items
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Non-Outlook E-mail Windows Live Mail 2012: New update available
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Other MS Apps Interesting SkyDrive observation
Windows
General Windows Wiping an external hard drive clean
Windows 8 Can Windows Store possibly be ready by Oct. 26?
Windows 7 Restore from system-backup image didn’t fix boot issue
  Java won’t install
  Best way to back up on Windows 7?
Windows Vista Recovery drive almost full (Windows Vista Home Premium)
Windows XP XP Pro laptop BSOD problem
Internet/Connectivity
Internet Explorer Opening IE 9 tabs
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Third-Party Browsers Validation rejection in Firefox
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Networking Win7 connected through RG45 but won’t connect via wireless
Social Media Downloading from YouTube
Other Technologies
Security & Scams I’m definitely not calling from India. Can I take control of your PC?
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Maintenance href="http://windowssecrets.com/forums/showthread.php/149620-Another-imaging-question" class="listLink">Another imaging question
Hardware Opinions please: WD 250GB external hard drive
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Other Applications Weather app advice?

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starred posts: particularly useful

If you’re not already a Lounge member, use the quick registration form to sign up for free. The ability to post comments and take advantage of other Lounge features is available only to registered members.

If you’re already registered, you can jump right in to today’s discussions in the Lounge.



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All Windows Secrets articles posted on 2012-10-11:

Kathleen Atkins

About Kathleen Atkins

Kathleen Atkins is the Windows Secrets associate editor. She's also a freelance writer, editor, and photographer. Prior to joining Windows Secrets, she worked at Microsoft Press.