When Microsoft really does call you on the phone

Kathleen Atkins

Forum member marshallman reports to the Security & Scams forum this week his recent experience with an “I’m from Microsoft” telephone scam. He wasn’t looking for a solution; he just wanted the impressions of others with similar experiences.

Happily, one genuine Microsoft call — anyone could have received — came with a rational explanation.

The following links are this week’s most interesting Lounge threads, including several new questions for which you might have answers:

Office Applications    
General Productivity Office 2010 SP2 update problems
Word Processing Word 2010 printing doesn’t follow paper-tray selection *

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All Windows Secrets articles posted on 2013-08-08:

Kathleen Atkins

About Kathleen Atkins

Kathleen Atkins is the Windows Secrets associate editor. She's also a freelance writer, editor, and photographer. Prior to joining Windows Secrets, she worked at Microsoft Press.