When Microsoft really does call you on the phone

Kathleen Atkins

Forum member marshallman reports to the Security & Scams forum this week his recent experience with an “I’m from Microsoft” telephone scam. He wasn’t looking for a solution; he just wanted the impressions of others with similar experiences.

Happily, one genuine Microsoft call — anyone could have received — came with a rational explanation.

The following links are this week’s most interesting Lounge threads, including several new questions for which you might have answers:

Office Applications    
General Productivity Office 2010 SP2 update problems
Word Processing Word 2010 printing doesn’t follow paper-tray selection
Spreadsheets Inject code into another workbook
Databases Need help with Excel and email mail-merge
Presentation Apps Reference on modifying template
Visual Basic for Apps Need help with macros for printer bin numbers
Microsoft Outlook What causes “Outlook Not Responding” error?
Non-Outlook E-mail Sending photos via Windows Live Mail
Other MS Apps MSFT no longer allows account switch
General Windows Can viruses hide out in System Restore points?
Windows 8 High memory usage: have to restart
Windows 7 System image-restore question
Windows Vista Popup problems
Windows XP Windows XP SP3: Missing ASMS file
Windows Servers Replacing still-functioning — but ailing — primary drive in WHS
Internet Explorer Problems getting to bank statements once signed in
Third-Party Browsers Browser inconsistency driving me crazy!
Networking Connecting computer to two printers
Other Technologies
Non-Microsoft OSes What’s the “Linux Way” to do this?
Security & Scams New scam?
Maintenance Macrium Reflect: No system-restore points
Hardware Dell OptiPlex 990 MT cooling
Graphics/Multimedia MPEG4 video files to DVD
Other Applications Download older bank transactions to Quicken

starred posts: particularly useful

If you’re not already a Lounge member, use the quick registration form to sign up for free. The ability to post comments and take advantage of other Lounge features is available only to registered members.

If you’re already registered, you can jump right in to today’s discussions in the Lounge.

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All Windows Secrets articles posted on 2013-08-08:

Kathleen Atkins

About Kathleen Atkins

Kathleen Atkins is the Windows Secrets associate editor. She's also a freelance writer, editor, and photographer. Prior to joining Windows Secrets, she worked at Microsoft Press.