You can hunt down and often resolve glitches in Office, either by repairing it or by running a special Microsoft utility.
Is one of your Microsoft Office applications giving you trouble? Maybe certain features aren’t working properly, or the application itself is freezing or crashing. What can you do to find and fix the problem? One option is to run a repair of Office, which you can do through the Programs and Features screen in Control Panel. If that doesn’t work, then reinstalling Office may be necessary. But Microsoft might also be able to help in the form of a free program called the Microsoft Office Configuration Analyzer Tool. This utility can scan your Office configuration and list any known problems along with links to Microsoft Knowledge Base articles on how to fix those problems. Let’s go through the different ways to resolve problems in Office.
I recently bumped into trouble with Microsoft Outlook in which the search index wasn’t working. At another time, I ran into a problem with Word in which the program would randomly freeze or crash. So, like any piece of software, Microsoft Office can misbehave for one reason or another. In the event of a recurring problem, the obvious steps are to attempt a repair or reinstall. But you can use the Office Configuration Analyzer Tool to scan for trouble and get help on how to fix the glitch without necessarily having to reinstall the entire suite.
First, let’s look at the option for repairing Office. This option involves similar steps whether you’re running Windows 10, Windows 8.1, or Windows 7 and whether you’re running Office 2016 or one of the past few versions of Office. This option also applies whether you use the regular one-time priced version of Office or the subscription-based Office 365 since it’s the same product, just sold differently.
In cases where an Office configuration file is missing, the software may attempt to run a reinstall if you launch one of the applications. But if the problem is trickier or more involved, that’s when a manual Repair is in order. To run a repair of Office in Windows, open Control Panel in icon view. Click on the icon for Programs and Features. Select the entry for Microsoft Office and then click on the Change button at the top.