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Home>Get wired performance from your Wi-Fi network

Windows Secrets Newsletter • Issue 284 • 2011-04-14 • Circulation: over 400,000


Table of contents 
  • Introduction: Visit the new Windows Secrets beta site
  • Top Story: Get wired performance from your Wi-Fi network
  • Lounge Life: The perplexing powers of the IT administrator
  • Wacky Web Week: Twenty-four variations in a Chinese box
  • Bonus: The secrets every Windows 7 user should know
  • LangaList Plus: Recover from an Adobe update failure
  • Best Practices: Tips for transferring sensitive information
  • Patch Watch: April brings showers of browser patches

 
Introduction

Visit the new Windows Secrets beta site

Tracey capen By Tracey Capen

We are now in our second preview week for the new WindowsSecrets.com.

The beta test is going well, and we appreciate the many helpful comments from our early visitors. But before the site goes live, we want to make sure it’s rock-solid.

That’s where you, our loyal subscribers, come in. We invite everyone to check out http://beta.windowssecrets.com/ and let us know what works and what doesn’t. You’ll discover that the new site looks familiar. But we’ve also added a few enhancements we think you’ll like.

This is just part one of our overall site upgrade. There’s more to come over the next few months. We hope you’ll find the changes both interesting and useful as you navigate the world of Windows.

Lots of changes under the hood

The most significant change to the Windows Secrets site is something you can’t see: the migration of our publishing system to the open-source platform, WordPress. This change gives us the power and flexibility we need to move Windows Secrets to the next level.

WordPress had a humble start as a relatively simple blogging tool. Over the years, however, a dedicated community of volunteer coders has made WordPress the premiere web-publishing system — the foundation for many of the popular websites you probably visit often. This change gives us the tools needed to publish Windows Secrets with new types of content and new formats.

Making Windows Secrets even more useful

Two improvements you should see immediately are performance and usability. We think you’ll like the new “Newsletter Archives” tab, where you’ll find not just links for our hundreds of stories but also articles organized by type. New tabs let you quickly scan through the most recent LangaList Plus, Patch Watch, Wacky Web Week, and Security Baseline stories.

We’ve enhanced the site’s overall speed by moving to an upgraded web server. The update should also make the Windows Secrets Lounge work faster.

A future change we’re looking at is a more seamless and unified sign-in between the newsletter and the Lounge — something we’ve all wanted for a long time.

You can read more about the beta site on my “Welcome to …” page. The formal launch of the new WindowsSecrets.com is coming soon. In the meantime, take a look at the beta version and let us know what you think!

Tracey Capen is the editor in chief of Windows Secrets.

 
Top Story

Get wired performance from your Wi-Fi network

Becky waring By Becky Waring

Although the Wi-Fi arms race isn’t going to let up any time soon, wireless can never be as fast and reliable as wires.

So why fight it? Get the best of both worlds with a hybrid Wi-Fi and powerline network, perfect for streaming high-def video.

Why Wi-Fi doesn’t cut it for streaming video

Recently I was asked to redesign a home network for a client who couldn’t get reliable wireless Netflix streaming to his home theater. He was also frustrated by the feeble throughput in much of his house, despite investing in four (count ‘em, four) 802.11n Wi-Fi routers.

Although his was an extreme case, with a 5,000-square-foot house spread over two wings and a central connector, his network challenges were typical of those upgrading from older Wi-Fi routers: how to get reliable and dropout-free throughput for media streaming as well as faster overall performance for high-bandwidth tasks such as network backup and storage.

You might think dropping U.S. $150 on the latest 300Mbps 802.11n router should do the trick, but in many cases even the fastest Wi-Fi routers can’t deliver smooth streaming video where it’s needed, and network backups might take hours or even days to complete.

Wireless throughput drops rapidly with distance from the router and is also subject to interference from a myriad of sources — from cordless phones and microwaves to neighboring Wi-Fi nets. Even momentary glitches in a video stream can be enough to ruin the movie-watching experience.

My client’s Wi-Fi issues were compounded by the fact that his house is made of bricks, which along with stone, concrete, water tanks and pipes, stucco siding, and ceramic tile are very effective wireless-signal eaters. (Stucco siding has chicken wire inside that creates a Faraday-cage effect, blocking signals going in or out.)

His existing network was a mesh of four routers running in Wireless Distribution System (WDS) mode with three remote routers acting as wireless repeaters, receiving signals from the others within range and rebroadcasting them.

This system was adequate for ordinary Web surfing and e-mail, but it failed entirely when it came to streaming video to the TVs. By the time the Wi-Fi signal had hopped access points to the farthest corners of the house, it was degraded to practically nothing. The only place he could get a solid video stream was in the same room as the main router connected to his cable modem.

Today, with an added investment of about $300, he’s got robust video and data everywhere in the house, and I have a happy client. Read on to find out how we brought wired performance to his Wi-Fi network.

The secret sauce: powerline network adapters

The secret to success? I ditched the wireless mesh design and connected each of the routers to the network with four new 500Mbps powerline adapters from Netgear.

By using powerline gear, which turns home electrical wiring into an Ethernet network, we turned a sketchy wireless network backbone into a rock-solid wired one without having to run new Ethernet cabling all over the house.

Although older 75- and 200Mbps powerline gear has been around for years, it has never really broken through to the mainstream due to both cost (about $75 per adapter, far more than Wi-Fi adapters) and the relatively slow throughput compared to Ethernet cabling.

The new 500Mbps standard finally breaks the elusive “Ethernet-equivalent” speed barrier, with real-world transfer rates of 70–80Mbps in one direction and more than 100Mbps in both directions at once, thanks to built-in gigabit Ethernet ports.

Perhaps more to the point, 500Mbps powerline gear can comfortably deliver 40Mbps streaming 1080p video (as from a ripped Blu-ray disc), the current gold standard. And it doesn’t suffer the vagaries of wireless reception.

Thus far, only Netgear and TRENDnet are shipping 500Mbps adapters, with Netgear being the best performing, according to a SmallNetBuilder review. But expect many more products soon from other powerline vendors such as D-Link and Cisco Linksys.

The Netgear Powerline AV 500 Adapter Kit XAVB5001 we used (info page, about $140 retail) consists of two adapters. One plugs into your main router via Ethernet as well as into a wall power outlet, and the other plugs into a power outlet in the remote location where you’d like to deliver an Ethernet port. (See Figure 1.)

Netgear xavb5001 kit
Figure 1. The two parts of the Netgear Powerline AV 500 Adapter Kit

The kit is plug-and-play — no setup is required. You can also buy adapters individually. You can use up to a total of 16 adapters around the house, although you probably need them only in strategic locations such as your home theater or basement office.

In my client’s case, I simply connected one powerline adapter to each of the four routers that covered the two wings of his house, then changed the wireless setup in the three remote routers so that each was creating its own Wi-Fi net rather than using WDS. (Each was already set in bridge mode, which turns routers into access points only — you can have only one true router per network.)

By using precisely the same SSID (Wi-Fi network name), password, and encryption type (use WPA2-PSK with AES if you can — it’s the most secure) in each router/access point, I created a roaming Wi-Fi net where mobile clients such as laptops and smartphones see only one network. They simply connect to the access point with the strongest signal.

It’s easiest to create a seamless roaming network with identical routers because manufacturers have varying encryption and channel-selection options that may not quite match up. However, you should be able to accomplish the same thing I did with most modern routers. I recommend the Cisco Linksys E4200 or E3200, which are the current performance and feature leaders in their price classes. (See Figure 2.)

Cisco linksys e4200
Figure 2. Cisco Linksys E4200 Maximum Performance Wireless-N Router

Both have simultaneous dual-band 2.4 and 5GHz radios, which give you even more network design flexibility. (The 5GHz band is typically much less noisy and crowded.) They also have gigabit Ethernet switches, QOS (quality of service) support for prioritizing streaming media, and USB ports for shared storage drives. At a $160 list price, the E3200 (info page) is slightly less expensive yet full-featured enough for most users.

The top-of-the-line E4200 (info page; $180) pictured in Figure 2 adds a UPnP media serving capabilities for attached storage (a handy feature that can stream media directly to many set-top boxes) and up to 450Mbps throughput on the 5GHz band (assuming you have a matching 450Mbps-capable client card).

Mixed Wi-Fi/powerline network-design strategies

Although most houses don’t need four Wi-Fi access points to get full coverage, using powerline gear gives you the freedom to put your routers/access points in the places they do the most good. You can place them pretty much anywhere you have a power outlet.

In my client’s case, we located one of the access points directly behind his home theater. This way, I was able to take advantage of the 4-port Ethernet switch in the back of the router to connect his Blu-ray player, Apple TV, and Wii. This strategy saved the cost of a wireless adapter for the Blu-ray player; it also gave all his streaming devices direct wired connections — and glitch-free video.

A huge side benefit is that no streaming video or Internet gaming traffic is competing for scarce Wi-Fi bandwidth because it never leaves the wired network.

I could also have attached a standard 5- or 8-port Ethernet switch to the powerline adapter to achieve the same result. In fact, Netgear has announced a 500Mbps home-theater powerline kit with a four-port switch built into one of the adapters. It should be shipping any day now.

Note that any devices plugged into one powerline adapter need to share the bandwidth through that port, so you probably wouldn’t want to put multiple high-bandwidth devices such as NAS drives on one adapter. In the case of a home theater, only one set-top box should be actively streaming at a time.

A powerline adapter is also a great way to network a printer. Even so-called wireless printers usually have an Ethernet port, too; so if you can’t get a good wireless printing connection in your desired location, try powerline.

Finally, conserve your powerline bandwidth by placing network backup drives in the location where your computers reside most of the time. For example, if you spend most of your time in the family room, connect your backup drive or NAS to an access point in that room.

Because they are both connected to the same access point, data will flow straight from computer to NAS, without ever going back down the powerline connection to the main router. As a bonus, you’ll have a strong Wi-Fi connection in the room where you need it most.

Using your Powerline gear successfully

Although powerline gear is plug-and-play, that doesn’t mean it’s infallible. Because it’s dependent on your home electrical system, line noise from hair dryers, cell phone chargers, and the cycling of microwaves and refrigerators (as well as certain AFCI breakers) can all affect performance.

In addition, if you have very old wiring (I still have a bunch of knob-and-tube wires in my 100-year-old house) or a mixture of wiring and breaker panels, you could have problems.

So always buy powerline gear from a vendor with a good return policy, and test it immediately after you get it to be sure it works in your particular environment.

Fortunately, the Netgear kits are very easy to test. When you plug them in, the middle powerline light glows green, amber, or red. Green signifies a nominal link rate greater than 80Mbps, amber a link rate between 50–80 Mbps, and red a rate below 50Mbps. You can keep trying outlets until you find the best ones.

In my tests, amber was usable for light Web surfing, printing, and e-mail but not for video or heavy file transfers. Red was simply not satisfactory. On the other hand, green was great — it felt like regular Ethernet.

In my client’s house, we ended up with three green locations and one amber. But in one room, the first three outlets we tested were red before we got a green signal. Luckily, the room in which we couldn’t do better than amber was not a location for which we needed high throughput.

If you get a lot of amber results, make sure that you are not near sources of noise. Chargers, power supplies, or other devices plugged into nearby outlets can be culprits. If these are interferences for you, move them as far away as possible, or use a filter. Netgear also makes powerline adapters with a filtered outlet for problem devices (info page).

Another thing to remember is that powerline adapters need to be plugged directly into the wall, never into a surge suppressor, which wreaks havoc on the powerline signals.

Also, if you already have older powerline gear, don’t mix it up. While 500Mbps powerline gear is backwardly compatible with the 200Mbps standard, you’ll get greatly reduced performance. With powerline, it’s best to stick with one vendor and one speed to avoid the inevitable finger-pointing when things go wrong.

Finally, if you live in an apartment building or other location where you may share electrical circuits with someone else, use the buttons on the side of the Netgear adapters to change the encryption key from the default so that no one can snoop on your powerline network. Press the encryption buttons on your adapters within two minutes of one another, and they will pair up.

Feedback welcome: Have a question or comment about this story? Post your thoughts, praise, or constructive criticisms in the WS Columns forum.

Becky Waring is the former editor of NewMedia Magazine and has written for PC World, Macworld, Wired, Upside Magazine, Technology Review, CNET, and many other outlets.

 
Lounge Life

The perplexing powers of the IT administrator

By Kathleen Atkins

These days, many companies make agreements with their employees regarding the business and personal use of mobile devices.

When the employee owns the smartphone and takes it with her when she quits, is the company within its rights to wipe the data on the mobile device remotely? After all, some of that data belongs to the company.

Forum member Techie brought this question to his IT colleagues: is it safe to merely change a former employee’s business passwords, or is e-mail still readable on a device until an IT admin wipes it? What’s correct policy? See what the members of the forum have to say. More»

The following links are this week’s most interesting Lounge threads, including several new questions to which you might be able to provide responses:

Office Applications
General Productivity 
Add custom colors to Office 2007?
☼
Word Processing 
Large font not vertically centered
☼
Spreadsheets 
Excel unable to save file; huge file size

Databases 
Create running totals

Visual Basic for Apps 
Adding a tab and an indent after a footnote

Microsoft Outlook 
Outlook doesn’t shut down

Non-Outlook E-mail 
Automatically print 20,000 Gmail e-mails?

Windows
General Windows 
Change from C drive to a different default drive
☼
Windows 7
A minor inconvenience
Right edge of print cut off
Windows 7 Media Player will not work



Windows Vista 
Some graphics won’t display for one user

Windows XP 
Copying very slow in Windows XP

Internet/Connectivity
Internet Explorer 
Multiple instances of IE
☼
Third-Party Browsers 
Firefox 4 display problem: icons dim

Networking
Some files not viewable over network

Other Technologies
Security & Backups 
Smartphone data policy when an employee leaves
☼
Other Applications 
Can’t install Adobe Flash Player 10.2.153.1


☼ starred posts — particularly useful

If you’re not already a Lounge member, use the quick registration form to sign up for free. The ability to post comments and take advantage of other Lounge features is available only to registered members.

If you’re already registered, you can jump right in to today’s discussions in the Lounge.

The Lounge Life column is a digest of the best of the WS Lounge discussion board. Kathleen Atkins is associate editor of Windows Secrets.

 
Wacky Web Week

Twenty-four variations in a Chinese box

Twenty-four variations in a chinese box By Revia Romberg

Living within 344 tightly circumscribed square feet might be a huge challenge to those of us dwelling in North America and Europe, but millions of people manage it.

Hong Kong is one place where small quarters are a fact of life. Not content with the original 344-square-foot apartment he grew up in, a Hong Kong architect has transformed his simple abode into a two-dozen-room nanomansion. Play the video


 
Bonus

The secrets every Windows 7 user should know

Windows 7 SecretsAll Windows Secrets subscribers who visit the new WindowsSecrets.com beta site may download a token of our appreciation for your feedback: a free excerpt from Wiley Publishing’s Windows 7 Secrets by Paul Thurrott and Rafael Rivera.

Windows 7 Secrets is packed with insider tips, valuable insights, and expert advice to help you get the most out of your Windows 7 experience.

In Part V, Chapter 17, “Seven to Go: Windows 7 Mobility Features,” you’ll learn how to configure Windows 7 to get the maximum notebook performance and battery life. You’ll find helpful information on the Windows Mobility Center, creating your own power plan, and improving performance with ReadyBoost

All subscribers: Set your preferences and download your bonus
Info on the printed book: United States / Canada / Elsewhere

   

 
LangaList Plus

Recover from an Adobe update failure

Fred langa By Fred Langa

Adobe’s offerings can present more than their fair share of installation issues.

But there are plenty of options for repairing, reinstalling, or replacing problematic software.


Adobe Reader update fails, ruins setup

Reader Thomas Keating ran into an extreme example of the problems that can happen in trying to keep Adobe Reader up-to-date.
  • “I recently received notification of an Adobe Reader update (version 9. something). I attempted — unsuccessfully — to download and install it. When this happened three times, I went to the help page. It suggested uninstalling Adobe reader and reinstalling it. I uninstalled it and then tried to reinstall Adobe 10.

    “It downloads but won’t install. It says, ‘Windows installer not found.’ I tried disabling my firewall — no luck. I tried System Restore, and it took me back three days — and it uninstalled Windows 7 SP1.

    “Can you help me?”

Adobe’s updates can be a royal pain. For starters, they’re really multipart updates, although it isn’t obvious. When the main Adobe Reader files need to be updated, Reader/Acrobat browser add-ons or plug-ins often need to be updated, too. Many times, I’ve found that a full Reader update cycle involves three separate downloads and installations: one for the main files, one for Internet Explorer, and one for Firefox. Grrr.

That’s an annoyance, but all too often there can be more serious installation problems — such as yours, Thomas.

This article is part of our paid content. Subscribe.

Already a paid subscriber? Click here to login.


 
Best Practices

Tips for transferring sensitive information

Susan bradley By Susan Bradley

Common sense prevents us from leaving our wallets or purses out where anyone could pilfer them, yet we’re not so careful when sending sensitive information by e-mail or other digital methods.

Keeping your important personal data and documents secure when they’re on the move requires a few extra — but necessary — steps if you want to protect your finances.


Somebody is out to get you and your data

Have you ever received an e-mail message from your bank or other financial institution asking you to provide your password, social security number, tax ID, or other identification? If so, the chances are excellent it was someone trying to make you the next victim of identity theft. And it’s not just solicitations by e-mail: instant messages, social-networking sites, faxes, snail mail, and almost all other forms of communication short of carrier pigeon might be an attempt to steal your personal data.

Add the revelations of security breaches at companies who already possess our personal info, and we’d be best off never sending critical data over the Internet. Unfortunately, that’s not practical in this digital age. For example, I work in the accounting business; almost all of the personal information we handle is confidential. And while we follow strict security policies within our office, I am constantly surprised by how insecurely others, including fellow accountants and attorneys, handle their sensitive information.

Basic steps for securely moving sensitive data

From e-mails to conversations over the phone, here are some key rules to follow:

1 – If asked, don’t give. It’s astounding how many people hand over their passwords to any caller who simply asks. The caller might say she’s from the company IT department and the company needs to update your system. Or the caller might tell you he works at your bank, there’s been a computer failure, and he needs to confirm your password.

Anytime someone calls, e-mails, or otherwise requests your full name, address, and account information, it’s almost assuredly a scam. The companies you work with regularly already have that information. At most, legitimate businesses might ask for your ZIP code or the last few digits of your tax ID number — bits of information that are effectively useless to an identity thief.

This article is part of our paid content. Subscribe.

Already a paid subscriber? Click here to login.


 
Patch Watch

April brings showers of browser patches

Susan bradley By Susan Bradley

It seems like every other month is an especially large Patch Tuesday, but this week’s is the largest we’ve ever had.

The flood of patches — including fixes for Internet Explorer — leaves no room for the update chart in the newsletter; you’ll find it in the Windows Secrets Lounge via the link at the bottom of this story.


MS11-018 (2497640), MS11-019 (2511455), MS11-020 (2508429)
Start with these three critical updates

Because of the volume of updates this month, I’ve organized them by priority, starting with the three most critical: one for Internet Explorer (MS11-018; KB 2497640) plus two for Microsoft’s SMB Client (MS11-019; KB 2511455) and SMB Server (MS11-020; KB 2508429).

The update detailed in MS11-018 affects Internet Explorer Versions 6–8 but not IE 9. Even so, I recommend that businesses hold off on IE 9 until I finish testing it. (I’ll report my findings later this month.) In the meantime, Microsoft has already rolled out a preview of IE 10, as announced on an MSDN IEBlog page.

These IE patches were no surprise: they fix flaws revealed at the Pwn2Own hacking contest held during the recent CanSecWest Security conference. As noted in a Microsoft SRD blog, it took three blended vulnerabilities to attack a fully patched IE 8 machine. However, more IE 8 patches are in store, according to the blog — there are more vulnerabilities that Microsoft is still testing that do not pose a direct threat.

The patch also includes five nonsecurity fixes, including one for an IE 8 flaw that causes the browser to flicker on some computers with hybrid graphics.

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YOUR SUBSCRIPTION

The Windows Secrets Newsletter is published weekly on the 1st through 4th Thursdays of each month, plus occasional news updates. We skip an issue on the 5th Thursday of any month, the week of Thanksgiving, and the last two weeks of August and December. Windows Secrets is a continuation of four merged publications: Brian's Buzz on Windows and Woody's Windows Watch in 2004, the LangaList in 2006, and the Support Alert Newsletter in 2008.

Publisher: WindowsSecrets.com, 1218 Third Ave., Suite 1515, Seattle, WA 98101 USA. Vendors, please send no unsolicited packages to this address (readers' letters are fine).

Editor in chief: Tracey Capen. Senior editors: Fred Langa, Woody Leonhard. Copyeditor: Roberta Scholz. Program director: Tony Johnston. Contributing editors: Yardena Arar, Susan Bradley, Scott Dunn, Michael Lasky, Scott Mace, Ryan Russell, Lincoln Spector, Robert Vamosi, Becky Waring. Product manager: Andy Boyd. Advertising director: Eric Gilley.

Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, Support Alert, LangaList, LangaList Plus, WinFind, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of WindowsSecrets.com. All other marks are the trademarks or service marks of their respective owners.

HOW TO SUBSCRIBE: Anyone may subscribe to this newsletter by visiting our free signup page.

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3. All unsubscribe requests are honored immediately, period.  Privacy policy

HOW TO UNSUBSCRIBE: To unsubscribe from the Windows Secrets Newsletter,
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Copyright © 2012 by WindowsSecrets.com. All rights reserved.

Table of contents

Top-scoring articles in the past 12 months
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  • Office File Validation patch leads to problems 4.14
  • The advanced system-recover toolkit 4.13
  • New “419″ scam involves PayPal and Western Union 4.12
  • Readers’ best personal-privacy tips 4.11
  • Getting the most from Windows Search — Part 2 4.11
  • Re-examining Dropbox and its alternatives 4.10
  • Easily edit Windows’ right-click context menus 4.09
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Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, WinFind, Windows Gizmos, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of iNET Interactive. All other marks are the trademarks or service marks of their respective owners.
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