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Home>Gmail flaw shows value of strong passwords

Windows Secrets Newsletter • Issue 209 • 2009-08-06 • Circulation: over 400,000


Table of contents 
  • Top Story: Gmail flaw shows value of strong passwords
  • Known Issues: Navigating the maze of Microsoft patches
  • Wacky Web Week: Go really green with Taco Bell’s artificial food
  • LangaList Plus: Diagnose and repair network-connection glitches
  • Best Software: Give Vista the best features of Windows 7
  • Woody's Windows: Time to dump Outlook Express and Windows Mail

 
Top Story

Gmail flaw shows value of strong passwords

Becky Waring 1 Gmail flaw shows value of strong passwords By Becky Waring

The disclosure of a back door allowing bad guys to repeatedly guess Gmail passwords should remind us all to protect our accounts with long and strong character strings.

There’s a straightforward way to protect your online accounts — use sign-in phrases that are easy for you to remember but hard for others to guess.

The latest vulnerability affecting Gmail accounts was recently revealed by security researcher Vicente Aguilera Díaz in a posting on the Full Disclosure security list. (Aguilera previously revealed a Gmail flaw known as session-riding, which Google subsequently fixed, as reported by WS contributing editor Scott Spanbauer on April 23 and May 7.)

According to Aguilera’s new security alert, Google allows anyone with a Gmail account to guess another Gmail user’s password 100 times every two hours, or 1,200 times per day. No “captcha” keeps hacker bots from guessing passwords in this way. Worst of all: If a hacker controls, say, 100 Gmail accounts, 120,000 guesses can be made per day. Because Gmail accounts are free, many hackers control far more than 100 accounts, of course.

To its credit, Gmail requires fairly long passwords of 8 characters or more. However, as Aguilera points out, Gmail allows users to create extremely weak passwords such as aaaaaaaa.

A quick survey of my friends and relatives revealed that not one of them uses strong passwords. Most people have no idea how to create them. Yet everyone I asked expressed guilt at using easy-to-crack passwords: pet names, birthdays, and common dictionary words.

Most people’s passwords could be guessed in far fewer than 10,000 attempts. And, despite using weak passwords, the people I interviewed say they rarely change their sign-in strings. (One-third of the people surveyed use the same password for every Web site they sign in to, and the infamous Conficker worm needed to try only 200 common passwords to break into many systems, according to an analysis by the Sophos security firm.)

Here’s the topper: many respondents to my informal survey admitted to keeping an unencrypted file on their systems that lists every password they use!

UPDATE 2009-09-10: In his Sept. 10, 2009, Top Story, Scott Dunn provides detailed steps for protecting your passwords from keyloggers and other snoopers.


You may not think the password to your webmail account is valuable. But anyone with access to your account can use it to send spam and ruin your online reputation. More seriously, you may have entered the same password at an online banking site, such as PayPal, or a site where your credit-card number is stored for easy ordering, such as Amazon.

Use tough passwords but make them easy to recall

You can see whether your current passwords — you do use more than one, right? — are rated “strong” by using Microsoft’s online Password Checker. I bet you’ll be unpleasantly surprised by the results.

W20090806 MS Password Gmail flaw shows value of strong passwords
Figure 1. Test the strength of your passwords by entering them in Microsoft’s Password Checker.

The three keys to strong passwords are length, randomness, and use of different types of characters. Each additional character multiplies the potential combinations a brute-force attack must try.

Random passwords use upper- and lower-case letters, numbers, and symbols. When at least three of these four categories are used, an eight-character password should suffice in most instances. According to the FrontLine security site, such a password would take a century or more to crack by a hacker using a single PC. The eight-character standard is also the minimum the Microsoft Password Checker deems “strong.” Of course, the more characters in your password, the safer you’ll be.

If you wish to create your own password, use a sentence or phrase you can recall easily and then tweak it for each account.

For example, start with the phrase “all good things come to those who wait.” Then take the second letter of each word — or the only letter in the case of single-character words — to yield lohoohha. Then use upper case for every other consonant and substitute numerals or punctuation for certain vowels: loHooHh@.

(Never use any password-creation system you’ve read in a book or on the Web, including the example in the preceding paragraph. The password crackers read these articles, too.)

You can be as creative as you want with your rules. The goal is to produce a random-seeming combination of letters, numbers, and special characters — one generated by a set of rules you can remember and recreate.

Next, add a few characters denoting the site or the account for which the password is required. For example, you could add the first three letters of the site URL to the beginning, middle, or end of your base password, but five letters later in the alphabet, so “ama” for Amazon.com becomes frf.

By this time, you’ll likely have a password that’s at least 8 to 16 characters long and fairly random-looking — strong by any measure. When you need to change a password, keep the same rules and change just the base phrase.

Dos and don’ts to keep your passwords safe

Now that you know how to create strong passwords, follow these ten tips for using and protecting them.

  • DO use a password manager such as those reviewed by Scott Dunn in his Sept. 18, 2008, Insider Tips column. Although Scott focused on free programs, I really like CallPod’s Keeper, a $15 utility that comes in Windows, Mac, and iPhone versions and allows you to keep all your passwords in sync. Find more information about the program and a download link for the 15-day free-trial version on the vendor’s site.

    W20090806 Callpod Gmail flaw shows value of strong passwords
    Figure 2. Callpod’s Keeper password-management utility lets you sync passwords between Windows and Mac PCs and iPhones.

  • DO change passwords frequently. I change mine every six months or whenever I sign in to a site I haven’t visited in long time. Don’t reuse old passwords. Password managers can assign expiration dates to your passwords and remind you when the passwords are about to expire.

  • DO keep your passwords secret. Putting them into a file on your computer, e-mailing them to others, or writing them on a piece of paper in your desk is tantamount to giving them away. If you must allow someone else access to an account, create a temporary password just for them and then change it back immediately afterward.

    No matter how much you may trust your friends or colleagues, you can’t trust their computers. If they need ongoing access, consider creating a separate account with limited privileges for them to use.

  • DON’T use passwords comprised of dictionary words, birthdays, family and pet names, addresses, or any other personal information. Don’t use repeat characters such as 111 or sequences like abc, qwerty, or 123 in any part of your password.

  • DON’T use the same password for different sites. Otherwise, someone who culls your Facebook or Twitter password in a phishing exploit could, for example, access your bank account.

  • DON’T allow your computer to automatically sign in on boot-up and thus use any automatic e-mail, chat, or browser sign-ins. Avoid using the same Windows sign-in password on two different computers.

  • DON’T use the “remember me” or automatic sign-in option available on many Web sites. Keep sign-ins under the control of your password manager instead.

  • DON’T enter passwords on a computer you don’t control — such as a friend’s computer — because you don’t know what spyware or keyloggers might be on that machine.

  • DON’T access password-protected accounts over open Wi-Fi networks — or any other network you don’t trust — unless the site is secured via https. Use a VPN if you travel a lot. (See Ian “Gizmo” Richards’ Dec. 11, 2008, Best Software column, “Connect safely over open Wi-Fi networks,” for Wi-Fi security tips.)

  • DON’T enter a password or even your account name in any Web page you access via an e-mail link. These are most likely phishing scams. Instead, enter the normal URL for that site directly into your browser, and proceed to the page in question from there.
Following these tips will help you keep your personal data safe online.

WS contributing editor Becky Waring has worked as a writer and editor for CNET, ZDNet, Technology Review, Upside Magazine, and many other news sources.

 
Known Issues

Navigating the maze of Microsoft patches

Dennis OReilly 1 Navigating the maze of Microsoft patches By Dennis O’Reilly

The numbering system Microsoft uses to identify its various Windows updates and the security bulletins referencing them often leaves us scratching our heads.

Just determining whether your PC has all the patches it needs can be like deciphering a secret code.

In describing last week’s out-of-cycle Windows patches, Susan Bradley’s July 30 Top Story linked to Microsoft security bulletins MS09-034 and MS09-035. Unfortunately, this information left Jim Long perplexed:
  • “I just read ‘Install MS’s out-of-cycle patches for IE, apps’ by Susan Bradley in Issue 208, 2009-07-30. It was clearly written, and I understand the need for the patches.

    “Maybe I’m uneducated or alone in this, but I cannot seem to get the hang of this patching stuff. I went to the security bulletin as recommended, but it doesn’t seem to contain the information needed to download the recommended patches. Then I ran Windows Update, as recommended by the security bulletin. It found no unapplied, high-importance patches.

    “So then I went to Control Panel, with ‘Show updates’ turned on. For some reason, it shows patches according to Knowledge Base article number. I have no idea what the Knowledge Base numbers are for MS09-034 or MS09-035. As a result, I have no idea whether the patch suggested is on my system or not.”
Windows Secrets columns place the patch number corresponding to a security bulletin in text directly above each section’s headline. For example, in Susan’s July 30 Top Story, security bulletin MS09-034 corresponds to patch number 972260 and was shown at the top of the discussion like this:

MS09-034 (972260)
Apply this Internet Explorer patch today

Microsoft security bulletins include links to the patch download pages in the “Affected Software” section at the top of each bulletin. Finding the correct update that applies to your particular system, however, can be a challenge. A different patch is listed for every version of the operating system and every affected application.

The simplest way to download patches is to visit the Microsoft Update site and install the needed files using the Custom option. To verify in Microsoft Update whether a particular patch has been installed, click Review your update history in XP or View update history in Vista.

Another option is to open the Add or Remove Programs applet in the Control Panel of XP. (In Vista, the applet is called Programs and Features.) Make sure Show updates is checked in XP, or click View installed updates in Vista. Look for the updates by installation date and/or their patch number.

We’ll be providing much more detail on managing the software-update process in a Windows Secrets Newsletter coming soon to an inbox near you.

Reader Jim Long will receive a gift certificate for a book, CD, or DVD of his choice for sending a comment we printed. Send us your tips via the Windows Secrets contact page.

The Known Issues column brings you readers’ comments on our recent articles. Dennis O’Reilly is technical editor of WindowsSecrets.com.

 
Wacky Web Week

Go really green with Taco Bell’s artificial food

W20090806 Wacky Go really green with Taco Bells artificial food By Stephanie Small

Think you know what it’s like to be green? Perhaps you recycle compulsively, use earth-friendly cleaning products, drive a hybrid, and wear only organic clothing. Or maybe you believe simply eating organic food is enough to reduce your carbon footprint.

Taco Bell has come up with what is truly the greenest thing you could do. For a limited time only, all items on the menu will be environmentally sound, taking none of their ingredients from nature. Beef, lettuce, and practically everything else will be replaced with artificial alternatives — which may not be much different than what the company’s been selling for years. So grab a chalupa or burrito and taste the future! Play the video


 
LangaList Plus

Diagnose and repair network-connection glitches

Fred Langa 1 Diagnose and repair network connection glitches By Fred Langa

When the Web becomes unreachable, it’s time to start digging into your router and firewall settings.

When your system’s port 80 is blocked, all http: traffic stops, and you’ll need to do a bit of cyber-sleuthing to learn the cause.


What’s blocking my PC’s port 80 connections?

Sergio Geralnik encountered a mysterious Web-traffic jam:
  • “My wife’s computer suddenly can’t hit any Web sites. Any program that tries to communicate via http: using port 80 is getting communication errors. All the other computers using this router and the same Internet connection work fine. I’ve tried scanning for viruses and malware, but nothing has come up. Any suggestions?”
First, make sure the network connection to the router is intact. Verify that all cables are plugged in and the Wi-Fi connection is operating properly. I’ve seen cases where the little network notification icon shows that a PC is connected when it really isn’t; other times, the icon indicates Internet access when in fact it has only local, non-Internet access.

If the PC is connected OK, check that only one firewall is operating on the malfunctioning PC. Firewalls don’t play nice together — only one firewall should be active on your system at any given time.

Next, check that the firewall is running properly. Drill down into the firewall’s settings — including any custom “rules” or “exceptions” — to see whether something has explicitly blocked port 80. Various firewalls handle these custom settings differently, so you may need to check the program’s help file for information on how to verify them.

For help with XP’s built-in firewall, see Microsoft Knowledge Base article 308127, “How to manually open ports in Internet Connection Firewall in Windows XP.” To read about Vista’s firewall settings, browse to the Windows Help and How-to article, “Open a port in Windows Firewall.”

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Best Software

Give Vista the best features of Windows 7

Ian Gizmo Richards 1 Give Vista the best features of Windows 7 By Ian “Gizmo” Richards

With all the hype about the upcoming release of Windows 7, it’s easy to lose track of the fact that Windows 7 is not really a new operating system but rather Vista with many of the bugs fixed — Vista Mark II, if you like.

What most people don’t realize is that it’s possible to tweak Vista to offer a number of the most important benefits of Windows 7 without spending a cent.


Freeware tweaks let you speed up Vista

Most users would agree that the two worst aspects of Vista are its sluggish performance and the annoying confirmation pop-ups generated by the OS’s User Account Control (UAC). However, both these Vista problems can be addressed by using readily available freeware utilities.

Of course, Windows 7 offers numerous improvements over Vista other than just faster performance and better UAC control. But many Vista users may find the value of these additional features insufficient to justify the cost of an upgrade, providing they can get their current version of Vista to run faster and with less UAC annoyance.

Taming Vista’s User Account Control applet

Let’s face it: all those Vista UAC authorization requests are a real pain. That’s why many users turn off UAC via the User Accounts Control Panel applet.

But turning off UAC also disables the underlying protection provided by the program. You’re not just stopping the authorization messages, you’re turning off the whole caboodle. For example, with UAC disabled, Internet Explorer can’t operate in its much-more-secure Protected Mode.

So turning off UAC is like throwing out the baby with the bath water: you may have fewer annoying pop-up messages to click through, but your PC becomes significantly more vulnerable to malware infection.

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Woody's Windows

Time to dump Outlook Express and Windows Mail

Woody Leonhard 1 Time to dump Outlook Express and Windows Mail By Woody Leonhard

If you use Outlook Express in Windows XP or Windows Mail in Vista, you need to wake up and smell the cyanide; Microsoft gave up on both e-mail programs years ago, and it’s time you followed suit.

Now that the company has dropped OE and Windows Mail — and yanked e-mail from Windows 7 altogether — think about moving your mail and contacts to an alternative e-mail app.


Windows Live Mail isn’t your only e-mail option

Nothing shows the callous nature of the software business like a vendor’s decision to discontinue a program that millions of people have used for years. That’s what happened when Microsoft abandoned Outlook Express (OE) and Windows Mail. Bugs in both programs have lingered for a decade. And tech support? You gotta be kidding.

Microsoft’s abandonment becomes complete with the release of Windows 7, which doesn’t have any e-mail client built in. While it’s theoretically possible to steal a copy of Windows Mail from a Vista computer and get it to run under Windows 7, you’d have fewer stability problems running the QE II on a fleet of North Korean bicycles.

Microsoft makes no bones about the fact that it wants you to switch from OE or Windows Mail to a new program called, disingenuously, Windows Live Mail — part of the Windows Live Essentials that I discussed in my Feb. 19 column. Microsoft has gone so far as to announce on the Windows Live help page that effective September 1, you won’t be able to access your Hotmail account using Outlook Express. You either have to reconfigure OE or convert to Windows Live Mail.

Alternatives for OE and Windows Mail users

Since you need to change e-mail programs anyway, this is a good time to look at your alternatives. Microsoft ain’t the only game in town.

If you run OE or Windows Mail and you plan on moving to Windows 7, you can avoid some of the conversion hassles by transitioning to your new mail program before you upgrade to Win7. This gives you time to get the kinks worked out before the new OS arrives in October.

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YOUR SUBSCRIPTION

The Windows Secrets Newsletter is published weekly on the 1st through 4th Thursdays of each month, plus occasional news updates. We skip an issue on the 5th Thursday of any month, the week of Thanksgiving, and the last two weeks of August and December. Windows Secrets is a continuation of four merged publications: Brian's Buzz on Windows and Woody's Windows Watch in 2004, the LangaList in 2006, and the Support Alert Newsletter in 2008.

Publisher: WindowsSecrets.com, 1218 Third Ave., Suite 1515, Seattle, WA 98101 USA. Vendors, please send no unsolicited packages to this address (readers' letters are fine).

Editor in chief: Tracey Capen. Senior editors: Fred Langa, Woody Leonhard. Copyeditor: Roberta Scholz. Program director: Tony Johnston. Contributing editors: Yardena Arar, Susan Bradley, Scott Dunn, Michael Lasky, Scott Mace, Ryan Russell, Lincoln Spector, Robert Vamosi, Becky Waring. Product manager: Andy Boyd. Advertising director: Eric Gilley.

Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, Support Alert, LangaList, LangaList Plus, WinFind, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of WindowsSecrets.com. All other marks are the trademarks or service marks of their respective owners.

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Copyright © 2012 by WindowsSecrets.com. All rights reserved.

Table of contents

Top-scoring articles in the past 12 months
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  • Office 2007 gets its final service pack 4.19
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  • Don’t pay for software you don’t need — Part 3 4.17
  • What to do when Windows refuses to boot 4.17
  • Make the most of Windows 7′s Libraries 4.16
  • Keeping you up to date: say no to .NET — again 4.16
  • Internet Explorer gets another round of patches 4.15
  • Vacation’s over; it’s a big round of patches 4.15
  • Big-time Wi-Fi security for the small office 4.14
  • Office File Validation patch leads to problems 4.14
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Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, WinFind, Windows Gizmos, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of iNET Interactive. All other marks are the trademarks or service marks of their respective owners.
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