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Home>Help Fred Langa discover North America

Windows Secrets Newsletter • Issue 104 • 2007-04-19 • Circulation: over 400,000


Table of contents 
  • Introduction: Help Fred Langa discover North America
  • LangaList Plus: Stop avoiding Vista — accept it!
  • Wacky Web Week: Purr-fection through yoga
  • LangaList Plus: Antirootkit tools to protect your computer
  • Over the Horizon: Missing Microsoft patches, part III
  • Patch Watch: Outlook 2007 sluggishness fix is out

 
Introduction

Help Fred Langa discover North America

By Brian Livingston

Our esteemed editor, Fred Langa, is taking a much-deserved sabbatical to ride his motorcycle coast-to-coast across the U.S. and back through Canada — and YOU can win a day with him, free.

Every subscriber, free and paid, can enter to win one of Fred Langa’s patented Housecalls, with the master himself riding up to optimize your PC, scan it for viruses, and more.

At least four Housecalls will be given away

Fred has agreed to select three or more subscribers who live in the contiguous United States, plus at least one in the southern Canadian provinces. (No, he’s not biking to Honolulu, London, or Baffin Island, OK?) Here’s all you need to know to enter Fred’s contest.

Step 1. Be a subscriber. If you’re not already a subscriber to the Windows Secrets Newsletter, first get a free subscription by using the following link:

Get a subscription

Step 2. Enter to win. Any subscriber, free or paid, can use the following link to enter the contest. Entries will be accepted Apr. 19 through 25:

• Enter to win a Housecall from Fred Langa

All we ask is that you supply a reason why you’d like Fred to visit you, and provide us with your general location. Fred himself will make the final selection and notify the winners by May 31. We’ll notify everyone about the winning entries in our June 7 newsletter. Fred’s Housecalls will occur in July and August.

Step 3. What fine print? Like any contest, we’re required to publish our contest rules, so there you go. (The main restrictions are that we can’t award any prizes to applicants who are under 18, and we can’t select those who live in Québec, a province that requires registration and fees for contests of any type.)

That’s it! I hope you’ll enter today.

Riding into the sunset across the continent

Michelle and fred langa on motorcycle Fred and his wife, Michelle, are shown in the photo at left on one of his favorite bikes. Fred will be riding in the breeze and sleeping in campgrounds from New Hampshire to the West Coast to Montréal, feeling footloose and computer-free. (Michelle will be flying in to join Fred on occasion, but she isn’t part of the Housecalls, sorry.)

Fred has been making Housecalls ever since he offered them in his LangaList newsletter on May 21, 2005. One of his visits was written up on Oct. 6, 2005.

Fred’s forthcoming sabbatical this summer means that he won’t be writing for Windows Secrets again until September 2007. At that time, he promises to provide us with an irregular series of columns describing what he learned during his labors on behalf of the contest winners. The newsletter is supporting his travels, in part, by paying for his screeds, which should be highly amusing.

When I heard that Fred would go out cruising this summer, I felt a sense of loss at first. But then I realized that anyone who wrote the LangaList newsletter for nine years, and then did Windows Secrets every week after our two newsletters merged in 2006, deserves to get away. I hope you’ll give your blessing to his new adventure.

Even more great content coming your way

In honor of Fred’s midlife crisis, I’m promoting him to the new title of editor-at-large, so he can contribute whenever and wherever he likes. Meanwhile, the rest of us will just work that much harder to deliver to you our weekly jolt of tips and tricks.

Scott dunn To keep the secrets of Windows flowing, I’ve promoted Scott Dunn to the position of associate editor. As you may recall, he wrote the LangaList Plus section in the paid version of the newsletter as a contributing editor last November and December before taking a leave of absence.

Scott previously worked full-time as a senior editor at Adobe Systems and has published a monthly column in PC World tirelessly for an incredible 15 years. Starting next week, he’ll be writing our lead stories, such as his report on how to buy Windows software at half-price that appeared in our Apr. 12 issue. In addition, he’ll be running a reader-response column to answer your questions — all in the free version of the newsletter.

Jody braverman To whip our weekly content into shape, Jody Braverman has come on board as our new managing editor. She moved to Seattle to work with us after three years in Shanghai, where she was managing editor of EuroBiz Magazine, an English-language publication on foreign business in China.

With her help, our scribblings will sound even gooder.

We’ll still have regular columns from our contributing editors, including Susan Bradley, Mark Edwards, Woody Leonhard, Chris Mosby, Ryan Russell, and even more on the way in the paid version of the newsletter.

We’re excited about the great tricks we’ll be able to bring you in the months to come. First, though, be sure to use the links above to enter Fred’s contest and support his travels.

Ride safely, my friend. And watch out for bugs.

Brian Livingston is editorial director of WindowsSecrets.com and the co-author of Windows Vista Secrets and 10 other books.

 
LangaList Plus

Stop avoiding Vista — accept it!

Fred langa By Fred Langa

There’s some highly questionable advice about Vista out on the Web. Take it with a grain of salt.

You’ll get a much better idea of what Vista’s really like by ignoring the most extreme commentaries for and against the new operating system.

Should we just forget about Vista?

A Windows Secrets reader named Howard wrote in to ask about some advice he read on a popular PC tune-up Web site. The site recommended to its readers that they buy an XP computer, while that operating system is still available, and "forget about Vista."

No operating system is perfect. If perfection were the necessary standard for adopting an OS, we would all still be using the abacus. But wait! Abacus beads can give you splinters, so maybe we should just use our fingers and toes…

Vista has its warts, just like any other OS. But I’d personally have no qualms at all about buying a new notebook or PC that comes with Vista preinstalled. In fact, that’s actually a pretty good way of avoiding the driver hassles that almost always occur with a major new release of an OS. If the hardware comes with Vista preinstalled and ready to run, you already have the drivers you need. Once you have Vista, then you can avoid the pitfalls and maximize the positives by using the information in this newsletter and in Brian’s Windows Vista Secrets book to tune and tweak your copy of Vista.

The pros and cons of upgrading an older system to Vista are a little less clear. Driver hassles are more common than I thought they’d be, given Vista’s long gestation. (What the heck were hardware makers doing all that time?) But, if your PC meets the Vista compatibility recommendations, as shown on Microsoft’s hardware compatibility page, you shouldn’t have any problems.

So, saying "forget about Vista" is sensationalistic and simplistic. Of course, the appearance of Vista didn’t suddenly make XP obsolete. XP remains a mainstream operating system. If you’re running a well-tuned, stable copy of XP and it meets your needs, there’s no four-alarm reason to drop everything and upgrade to Vista right away. But that’s not the same thing as saying we should forget about Vista completely.

Make no mistake, sooner or later, Vista is in your future. All of Microsoft’s products have a defined and published “life cycle,” and Microsoft will “retire” full support for XP Home and Professional on Apr. 14, 2009. That’s just two years from now.

XP will continue to work after that date, of course. But you can think of Apr. 14, 2009, as the date when Microsoft’s support attentions will turn away from XP. For the next five years thereafter (until 2014), online self-help for XP (e.g., the Knowledge Base) will remain available. Microsoft may, if it chooses, continue to release critical patches and updates.

But one way or another, if you want to continue to work with a Windows operating system, you will have to make friends with Vista. Therefore, I think it’s just plain bad advice — downright silly, in fact — to say "forget about Vista." But it’s also silly to say, "You’re doomed unless you upgrade to Vista immediately." Both extremes are wrong.

Upgrade to Vista in the normal course of your hardware and software purchases. Then, with the good information provided by Brian and the contributors to this newsletter, you’ll be able to use Vista as safely, enjoyably, and productively as possible.

How to determine which cookies can be deleted

If you’ve poked around in your browser’s settings, you’ve probably discovered an easy way to see what cookies are being stored on your system. For example, in IE 7, click Tools, Internet Options, then in the Browsing History section, click Settings, View Files. In Firefox, it’s Tools, Options, Privacy, Cookies, View Cookies. If you haven’t done a cleanup in a while, you’ll probably find a pile of cookies waiting for you.

Cookies are just ASCII text files created via your browser by Web sites you visit. Some cookies are very useful, storing login information for the Web sites you frequent, the date of your last visit (so the site can flag newer information for you), your favorite search terms, and so on. These cookies are worth saving. Other cookies really only benefit Web advertisers, and can be deleted with no negative consequences to you. But how do you tell which cookies are which?

Because cookies are plain text files, they can be opened and read with Notepad. Even so, the data stored inside a cookie may not be very easy to figure out.

That’s where a tool like Karen Kenworthy’s free Cookie Viewer can help. Cookie Viewer works with Internet Explorer and Firefox cookies, and presents all of a cookie’s data in a comprehensive but easy-to-understand way. You can see when the cookie was created, by whom, when it expires, and more. The program also lets you delete any cookies you don’t want.

Cookie viewer
Figure 1. Cookie Viewer lets you see all the data a cookie contains, so you can delete the ones you don’t want.

Firefox users can also use any of several cookie-viewing add-ons, such as the free View Cookies download.

Once you know what cookies you want to keep, managing them becomes much simpler. For example, you can mark the cookies you want to keep as read-only, mass-delete the rest, and then clear the preserved cookies’ read-only attribute.

Another alternative is to copy the cookies you want to preserve to a safe place, mass-delete the rest, and then copy the cookies back. If you have any skill with batch files or other scripting tools, you can easily automate this process.

There’s also a huge number of cookie managers available for sale on the Web, but I’ve never found them particularly useful. As you can see from the above, managing cookies manually isn’t particularly difficult. The first time you do it can be somewhat time-consuming, but subsequent cleanups can be easy and lightning-fast.

More on accessing Device Manager

The many ways you can accomplish tasks in Windows is one of the operating system’s greatest strengths and, at the same time, one of its biggest drawbacks. Some see it as a weakness, because it can make Windows harder to learn and use. It’s true that it makes our jobs at Windows Secrets more difficult, because it means that there are several ways of explaining how to access or manipulate different features.

For example, a few readers had trouble with the how-to instructions I gave on Apr. 5 for accessing Device Manager via Control Panel, Performance & Maintenance, System, Hardware, Device Manager.

The above process works for Control Panel’s default Category View. But, if you’re using the Classic View, the category headings, such as Performance and Maintenance, are not shown. Instead, you simply see a list of individual Control Panel applets. In Control Panel’s Classic View, the clickstream to access Device Manager would be Control Panel, System, Hardware, Device Manager.

But that just scratches the surface of the many ways to open Device Manager. You can also get to Device Manager by right-clicking on My Computer and selecting Properties from the context menu. From there, you click Hardware and then Device Manager.

Or, you can click Start, Run and then enter devmgmt.msc in the Run box. (In Vista, simply enter devmgmt.msc in the Search box.

Or, you can click Start, Run and then enter mmc to open the Microsoft Management Console. Once inside the Console, you can navigate to the Console plug-ins, usually located in /Windows/System32. You can recognize them by the .msc file extension.

For that matter, you can browse directly to the /Windows/System32 folder in Explorer and click on any .msc file to open that plug-in.

Or, use Windows’ Search function to find all *.msc files, then click on the one you want from the search results list.

There are probably other ways to get there, too. You can see why we can’t possibly list every way of accomplishing a task in every article — there isn’t enough space or time!

The flexibility that Windows provides means that you can do things in the manner that feels most natural to you, whether this be typed commands or point-and-click navigation. This is one of the things I like most about Windows.

So, if a how-to instruction doesn’t fit your situation exactly, don’t worry. It’s actually an artifact of one of Windows’ most positive attributes: its incredible flexibility. If you don’t find the exact answer you’re looking for here, a little spelunking in the Windows Help system or online will almost surely find you a solution.

Hasta la vista, amigos!

As Brian explained in his introduction to this newsletter, after 30 years of tech writing (and 25 years specifically and continuously in computers), it’s time for me to take a break. With the approach of good weather, I’ll soon be heading out on an extended trip around North America by motorcycle.

My wife will join me for some of the trip, but the rest will be solo and will include some backcountry travel and camping. It should be restorative, and quite an adventure. With no firm schedule for the trip, this will be my first time in three decades without publication deadlines setting the pace. I’m looking forward to seeing what that feels like!

As Brian also explained, I hope to meet some of you in my travels. (Please see the introduction and follow the directions to send in your name.) I’ll be back in the newsletter at the end of the summer, and look forward to sharing my experiences with all of you.

Hope to see you along the way! 

Fred Langa is editor-at-large of the Windows Secrets Newsletter. He edited the LangaList e-mail newsletter from 1997 to 2006, when it merged with Windows Secrets. Prior to that, he was editor of Byte Magazine and editorial director of CMP Media, overseeing Windows Magazine and others.

 
Wacky Web Week

Purr-fection through yoga

Yoga kitty As if you need any more convincing that some people have way too much time on their hands, check out Yoga Kitty, a tongue-in-cheek Web site purportedly aimed at helping you and your pet cat enjoy the benefits of yoga, together.

The centerpiece of the project is a handful of downloadable videos (in English and French) demonstrating a human-kitty team clearing past karmas, exploring meditation, and dispelling static cling. T-shirts and video tapes available. More info

 
LangaList Plus

Antirootkit tools to protect your computer

Mark edwards By Mark Joseph Edwards

Rootkits are becoming a more popular method of choice for bad guys to gain control over your computer.

This week, I’ll tell you about two antirootkit tools that you might want to use.


System Repair Engineer antirootkit tool

You’ve probably heard of rootkits — those pesky forms of software that burrow their way into your system in order to open up a backdoor, record all your keystrokes, turn your computer into a member of a bot network, etc. Rootkits got their name from the Linux world, where the system administrator login account is always named “root.” (In Windows, it’s called “Administrator.”)

Rootkits are designed to avoid detection and removal, thereby granting them perpetual “root” access to your system. This is what makes them so dangerous. More and more security solutions (such as antivirus and antispyware packages) are evolving to include rootkit detection and removal features. There are also a number of standalone rootkit detection and removal tools available.

One of our readers, “ALVL,” recently wrote to tell us about a tool called System Repair Engineer (SRE), which is freeware created by a developer in China.

While I personally haven’t had a need to try System Repair Engineer, I did examine an overview of the product at Adam Leinss’s Tech Tips blog, a link also sent by “ALVL.” Based on what I read, it looks like a great tool. At the site, Leinss shows how he went about removing a particular rootkit from one of his customer’s systems after the rootkit managed to sneak past the system’s antivirus-detection software. The review shows youhow to use the tool on your own system.

Grisoft’s new AVG Anti-Rootkit Free tool

Grisoft is well known for its antivirus solutions, especially its free antivirus software for Windows. About a week ago, the company released another free tool for Windows called AVG Anti-Rootkit Free. AVG Anti-Rootkit runs on 32-bit Windows 2000 and XP systems and has a special interface for the visually impaired.

This article is part of our paid content. Subscribe.

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Over the Horizon

Missing Microsoft patches, part III

Chris mosby By Chris Mosby

We’re barely out of the gate after this month’s scheduled release of patches from Microsoft, and we’re now faced with another zero-day exploit.

The exploit has already been used in a few attacks, so the race is on to create a patch before hackers make those attacks more widespread.


Windows DNS Server flaw threatens networks

Just two days after Microsoft’s regularly scheduled Patch Tuesday, Microsoft released security advisory 935964 describing a flaw in the Remote Procedure Call (RPC) interface of the Domain Name System (DNS) Server service.

Microsoft released the advisory after it received reports of "limited" attacks that exploited this vulnerability. The initial investigation revealed that successfully exploiting the RPC vulnerability against a DNS server could allow a hacker to run code remotely on the server in the context of the DNS Server service, which by default is the powerful Local System account.

The SANS Internet Storm Center (ISC) later reported more information, stating that there were two attacks on two U.S. universities on Apr. 4 and 5. The ISC suggested that the attacks were opportunistic, not deliberate, targeted attacks against those universities. The ISC report also cites the Information Security Office at Carnegie Mellon University, including the source IP address that was used in both attacks.

This flaw is known to affect fully patched versions of Window 2000 Server (SP4), and Windows Server 2003 (SP1 and SP2). Exploit code for this flaw is already publicly available from multiple sources.

How to mitigate the DNS vulnerability

The Microsoft security advisory lists several workarounds for this flaw. Disabling remote management over RPC through the Registry is the easiest to implement. This will protect DNS servers from this exploit outside and inside your network. Before attempting this, you should backup the Registry just in case.

This article is part of our paid content. Subscribe.

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Patch Watch

Outlook 2007 sluggishness fix is out

Susan bradley By Susan Bradley

For those of you bleeding-edgers who installed Outlook 2007, you’ll be pleased to know that a performance patch was just released.

It’s nice to get relief from issues that many of us have been dealing with for a while. This is a much-needed fix for Outlook’s sluggishness.


Outlook 2007 gets a performance boost

For those who have large .pst (Outlook personal folder) files, 2 gigabytes or more, you’ve probably noted that Outlook 2007 is a virtual slug-fest when it comes to performance. Finally, Redmond agrees with you and has released KB 933493 in response. On Ken Lince’s blog, Outlook program manager Jessica Arnold stated, “I can’t say this will 100 percent solve the latency issues, but users should see a big improvement."

If you’ve seen evidence of this lag, install the patch. Report back to me, using the Windows Secrets contact page, if you continue to experience problems.

MS07-017 (925902)
Continued issues with the ANI patch

KB 935448 lists vendors that have issues with the ANI (animated icon) patch that’s found in MS07-017 (925902). It is, however, not a complete list, at this writing. Several readers confirmed, as did the vendor on its Web site, that the HTML Password program from MTopsoft was also negatively affected.

If you have received a Blue Screen of Death after applying MS07-017, follow KB 935843 to fix this issue.

Just a reminder: if you are impacted by 07-017, try applying hotfix 935448, even though you are not automatically offered it.

(927891)
The infamous SVChost.exe issue

Use Microsoft Update to get patches and you’ll probably have time to drive to Starbucks, get a cup of coffee, read the paper, and drive back home — in traffic — before you can use your system again. OK, that’s an exaggeration. But the amount of CPU claimed by SVChost.exe during an update is a genuine issue.

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YOUR SUBSCRIPTION

The Windows Secrets Newsletter is published weekly on the 1st through 4th Thursdays of each month, plus occasional news updates. We skip an issue on the 5th Thursday of any month, the week of Thanksgiving, and the last two weeks of August and December. Windows Secrets is a continuation of four merged publications: Brian's Buzz on Windows and Woody's Windows Watch in 2004, the LangaList in 2006, and the Support Alert Newsletter in 2008.

Publisher: WindowsSecrets.com, 1218 Third Ave., Suite 1515, Seattle, WA 98101 USA. Vendors, please send no unsolicited packages to this address (readers' letters are fine).

Editor in chief: Tracey Capen. Senior editors: Fred Langa, Woody Leonhard. Copyeditor: Roberta Scholz. Program director: Tony Johnston. Contributing editors: Yardena Arar, Susan Bradley, Scott Dunn, Michael Lasky, Scott Mace, Ryan Russell, Lincoln Spector, Robert Vamosi, Becky Waring. Product manager: Andy Boyd. Advertising director: Eric Gilley.

Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, Support Alert, LangaList, LangaList Plus, WinFind, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of WindowsSecrets.com. All other marks are the trademarks or service marks of their respective owners.

HOW TO SUBSCRIBE: Anyone may subscribe to this newsletter by visiting our free signup page.

WE GUARANTEE YOUR PRIVACY:

1. We will never sell, rent, or give away your address to any outside party, ever.
2. We will never send you any unrequested e-mail, besides newsletter updates.
3. All unsubscribe requests are honored immediately, period.  Privacy policy

HOW TO UNSUBSCRIBE: To unsubscribe from the Windows Secrets Newsletter,
  • Visit our Unsubscribe page.
Copyright © 2012 by WindowsSecrets.com. All rights reserved.

Table of contents

Top-scoring articles in the past 12 months
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  • Recovery: the last step in total data security 4.30
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  • Getting the most from Windows Search — Part 1 4.25
  • Revising printing habits saves money and trees 4.25
  • Upgrades end in erratic, partial hangs 4.25
  • Pros and cons of a ‘keyfile’ password 4.21
  • Beating back Duku and a plethora of other threats 4.20
  • Office 2007 gets its final service pack 4.19
  • Putting Registry-/system-cleanup apps to the test 4.19
  • One year and 99 security bulletins later 4.18
  • 1.8TB external drive goes down hard 4.17
  • Don’t pay for software you don’t need — Part 3 4.16
  • Internet Explorer gets another round of patches 4.15
  • Is your free AV tool a ‘resource pig?’ 4.15
  • Vacation’s over; it’s a big round of patches 4.15
  • Remote access leads to remote attacks 4.15
  • Keeping you up to date: say no to .NET — again 4.14
  • Take control of Google’s privacy policy settings 4.14
  • Office File Validation patch leads to problems 4.14
  • The advanced system-recover toolkit 4.13
  • New “419″ scam involves PayPal and Western Union 4.12
  • Readers’ best personal-privacy tips 4.11
  • Getting the most from Windows Search — Part 2 4.11
  • Re-examining Dropbox and its alternatives 4.10
  • Easily edit Windows’ right-click context menus 4.09
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Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, WinFind, Windows Gizmos, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of iNET Interactive. All other marks are the trademarks or service marks of their respective owners.
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