Reader John Meyer was also quoted in that same issue, describing XP’s slow-file problem in his own words. After I printed Alan’s comments on his cure, John sent me a deeper analysis of the difficulty, which the hub-to-switch switcheroo merely hides:
- “As your reader, Alan Chattaway, pointed out, the problem did not exist until he upgraded to XP. The change from hub to switch is probably simply causing some threshold to be reached that masks the underlying problem.
“In a similar vein, a few people have reported that changing the NIC [network interface card] also cures the problem, even though there was no problem using the same computer/NIC combination prior to upgrading to XP.
“Thus, the packet fragmentation is being caused by something in the way that XP interacts with a 98 machine, and he hasn’t really gotten to the bottom of why this happens only between XP and 98/Me, nor has he provided a real solution, if indeed there is one. This is not meant to be a knock, but simply to point out that we don’t really know yet what is going on, or how to fix it in software.
“I’m not a Microsoft conspiracy kind of guy, but several people who have posted online comments about this problem take the position that Microsoft intentionally slows down interaction with older Windows computers to force everyone to upgrade to XP.”
- “This is a different problem from the slow browsing problem, where it takes XP a long time to ‘discover’ computers on the network. That problem can be fixed with a Registry change.”
- “The problem itself [as it affects Windows 2000 discovery] is documented in Microsoft Knowledge Base article 245800 (although MS provides no solution).
“Slow discovery of other computers is just as widespread as the more serious performance issue [of XP's file slowness], but is easily fixed. The fix is well documented in many different forums. It involves going to the following section of the XP registry:
HKEY_LOCAL_MACHINE / Software / Microsoft / Windows / Current Version / Explorer / RemoteComputer / NameSpace
and then deleting the key
{D6277990-4C6A-11CF-8D87-00AA0060F5BF}
“This solution is described in many places, including Earth Village, Experts-Exchange, and Practically Networked.”
My thanks to both Alan and John for their advice on these subjects.
Known issues afflict Windows 2000 SP4